Multiple ways to stay connected.
Text, email, telephone, or in-person at a branch – no matter how you prefer to communicate or stay connected, we’re here to answer. Or if you just want to follow along and know what’s happening with your credit union, you can follow us on social media including Facebook, Twitter, and Instagram.
Contact Us
Please complete the form below and one of our associates will follow up with you.
Any information you provide in this form or directly with our team will remain confidential.
Contact Form
Contact Information
Member Service & General Inquiries
Local: 330-364-8874
Toll Free: 877-763-2162
PAL (Personal Access Line)
330-364-8875
Lost or Stolen ATM Card
Normal Business Hours: 330-364-8874
Lost or Stolen MasterCard® Debit Card
M-F: 9am-5pm: 330-364-8874
After Hours: 1-833-337-6075
Lost or Stolen Visa® Credit Card
Visa® 1-800-558-3424
Why call when you can text?
We know that text messaging is a preferred method of communication for many. With our new texting service, members can chat with us wherever and whenever with their mobile devices.
Simply send a text message to the same number you would call, 330-364-8874, and go about your day. A member service representative will get back to you during credit union business hours.
After hours?
Even after hours, we have you covered. Text any of the following keywords to 330-364-8874 for 24/7 follow-up:
- ATM – Find a surcharge-free ATM near you.
- Bill Pay – Get started with paying bills online.
- Checking – Compare checking account options.
- Credit Cards – Learn more, apply now, or pay towards the balance at our one-stop credit card center.
- GAP – Accidents happen. Things break. Get details on auto and loan protection.
- Holiday – View our holiday hours.
- Home Loan – Learn more about our mortgage options.
- Hours – Get details on our branch hours.
- Installment – Learn more about auto, personal, and installment loan options.
- LMCUR – Get started with the Love My Credit Union Rewards program.
- Locations – Need to visit us? Check out our locations and hours!
- Mobile – Get started with our mobile services.
- Rates – Find out our latest deposit and loan rates.
- Resources – Access free financial resources
- Routing – Setting up a new deposit or payment? Our routing number is 241280650, but we can text it to you too!
- Savings – Learn more about our savings accounts.
- Shared Branching – Find a Shared Branching location near you.
Join our texting list!
Opt-in to texting!
Stay informed about what’s happening at DoverPhila and how it affects you, from planned office closures and holiday schedules to special offers and breaking news. Choose to receive updates by scanning the QR code below using your phone’s camera and text DPFCU (pre-filled) back as your reply to opt-in or text DPFCU to 877-857-3728.
Message and data rates may apply. Text STOP to opt-out.
DoverPhila will never share your text information with any third parties or partnering organizations. You can opt out of this service at any time.
Join Our Email List - Coming Soon!
Stay informed with what’s happening at DoverPhila and how it affects you – from planned office closures and holiday schedules to special offers and breaking news. Choose to receive updates through email by filling out the form below.
DoverPhila will never share your email information with any third parties or partnering organizations. You can unsubscribe from this service at any time.
Skip-A-Payment
The unexpected is part of life. When it happens, our Skip-a-Payment benefit affords members to defer a payment until the end of the loan. To be eligible, the member account must be in good standing with at least 12 months of payment on the loan and haven’t exceeded the number of skips permissible for the life of the loan. This benefit can be applied to auto, personal, share/certificate, and recreational loans. A $35 fee will be applied and all borrowers must sign for the benefit to take effect. Skipped payments process within 24 hours. All eligibility requirements apply.
Youth Savings – DP’s Kids Club
For Kids Ages 12 & Under
Parents, do you want to help your children learn to manage money? Then bring your children, ages 12 and under, to any DoverPhila branch and open their very own savings account through DP’s Kids Club.
By joining the club, children learn to manage money early and reap the special rewards this account offers.
Join Today
Simply bring your child, their social security card, and a deposit of $5 (or more) to any of our five convenient locations and activate their account. It’s that easy!
If your child already has a DoverPhila savings account, you can open a DP’s Kids Club account for your child. No additional deposit is required. (Note: If you currently have a custodial account, you will need to open a separate account for the DP’s Kids Club.)
DP's Kids Club Benefits
Here are just some of the benefits that come with DP’s Kids Club membership:
- Fun Gifts– Kids receive a postcard in the mail each quarter with an incentive to save their money.
- Membership Card – The official club membership card – kids love them!
- Games & Contests – Quarterly contest with cash prizes.
- Quarterly Newsletter – Credit union news and money facts tailored specifically to kids.
- Special Events – We wrap up summer with our annual DP’s Kids Club Day event.
- Financial Tools for Kids – Education is the key to success. Club activities and tools are designed to help kids learn money management.
- Access to Banzai – An award-winning, online financial literacy program that allows members to discover real-world finances through “learning by doing.”
- And More!
Early education is crucial to adopting lifelong money management skills. Working together we can help children learn to successfully manage their money. By joining the kids club, kids are given the opportunity to learn the value of saving money while also having fun.
When your child reaches the age of 13, their financial education really kicks into gear. Their membership will automatically be converted to a DP Savers Club membership.
Not-For-Profit
As a not-for-profit credit union, we appreciate the unique governing structure of not-for-profits, their needs to keep expenses in check, and their desires to show results for programming.
For that reason, our not-for-profit checking account offers all of the great features and benefits of our business checking account, but without the monthly service charges (waived for qualified 501c3 not-for-profit organizations).
Account Features:
- No minimum balance
- No monthly service charges
- Free overdraft protection from your savings account
- Unlimited check writing
- Digital check images through online banking
- eAlerts
- ATM/Debit card access
- Access to online banking, mobile banking, eStatements, paper statements, and PAL
While your first order of checks needs to be made through a DoverPhila branch location, you can reorder checks quickly and easily online.
Contact Us
Please complete the form below and one of our associates will follow up with you.
Any information you provide in this form or directly with our team will remain confidential.
Contact Form
Contact Information
Member Service & General Inquiries
Local: 330-364-8874
Toll Free: 877-763-2162
PAL (Personal Access Line)
330-364-8875
Lost or Stolen ATM Card
Normal Business Hours: 330-364-8874
Lost or Stolen MasterCard® Debit Card
M-F: 9am-5pm: 330-364-8874
After Hours: 1-833-337-6075
Lost or Stolen Visa® Credit Card
Visa® 1-800-558-3424
Join Our Email List - Coming Soon!
Stay informed with what’s happening at DoverPhila and how it affects you – from planned office closures and holiday schedules to special offers and breaking news. Choose to receive updates through email by filling out the form below.
DoverPhila will never share your email information with any third parties or partnering organizations. You can unsubscribe from this service at any time.
Why call when you can text?
We know that text messaging is a preferred method of communication for many. With our new texting service, members can chat with us wherever and whenever with their mobile devices.
Simply send a text message to the same number you would call, 330-364-8874, and go about your day. A member service representative will get back to you during credit union business hours.
After hours?
Even after hours, we have you covered. Text any of the following keywords to 330-364-8874 for 24/7 follow-up:
- ATM – Find a surcharge-free ATM near you.
- Bill Pay – Get started with paying bills online.
- Checking – Compare checking account options.
- Credit Cards – Learn more, apply now, or pay towards the balance at our one-stop credit card center.
- GAP – Accidents happen. Things break. Get details on auto and loan protection.
- Holiday – View our holiday hours.
- Home Loan – Learn more about our mortgage options.
- Hours – Get details on our branch hours.
- Installment – Learn more about auto, personal, and installment loan options.
- LMCUR – Get started with the Love My Credit Union Rewards program.
- Locations – Need to visit us? Check out our locations and hours!
- Mobile – Get started with our mobile services.
- Rates – Find out our latest deposit and loan rates.
- Resources – Access free financial resources
- Routing – Setting up a new deposit or payment? Our routing number is 241280650, but we can text it to you too!
- Savings – Learn more about our savings accounts.
- Shared Branching – Find a Shared Branching location near you.
Join our texting list!
Opt-in to texting!
Stay informed about what’s happening at DoverPhila and how it affects you, from planned office closures and holiday schedules to special offers and breaking news. Choose to receive updates by scanning the QR code below using your phone’s camera and text DPFCU (pre-filled) back as your reply to opt-in or text DPFCU to 877-857-3728.
Message and data rates may apply. Text STOP to opt-out.
DoverPhila will never share your text information with any third parties or partnering organizations. You can opt out of this service at any time.
