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Digital tools that make managing your money easier.

No matter where you are or what time of day it is, you’ll have instant access to your accounts. From online and mobile banking options, ealerts, estatements and edocuments, and the convenience of a digital wallet, all of these money management tools are just a click or a tap away to managing your money and accounts. And of course if you prefer a human touch, you can always stop in and see us at a local branch.

  • Online Banking image linked to related content Online Banking
  • Mobile Banking image linked to related content Mobile Banking
  • Billpay image linked to related content Billpay
  • eAlerts image linked to related content eAlerts
  • eStatements image linked to related content eStatements
  • eDocuments image linked to related content eDocuments

Online Banking

      • No minimum balance
      • No monthly service charges
      • FREE overdraft protection from your savings account
      • ATM/Debit card access
      • eStatements
      • No per check fees
      • Senior citizens always receive free checks (select styles only, one box per order)

Mobile Banking

If your phone is on, your credit union is open. All you need to get started is a User ID and password for On Line-On Time® Home Banking and a smart phone. It’s that easy!

      • View account balances and transaction history
      • View check images
      • Transfer between DoverPhila accounts
      • Make DoverPhila loan payments
      • Deposit checks using Remote Deposit Capture (application approval required)
      • View eStatements and quarterly newsletters
      • Find branch and ATM locations – including over 5,000 shared branch locations (service centers)

Once you have a login for On Line-On Time®, download the mobile app from Apple or Google Play. Search for DoverPhila Your Credit Union (other search options are: doverphila, dover-phila, dover phila credit union).

Mobile Banking Instructions

Mobile Banking Instructions – Spanish

eDeposit Terms & Conditions

Download your apps here:

Billpay

      • Online sign-up only
      • Make up to 15 transaction per billing cycle* free ($0.50 for each transaction additional)
      • New optional same day or overnight payment available with fee
      • Make payments to anyone within the continental United States (except a court ordered payment or taxes). Payment requires name, address, and phone number

*Billing cycle can be from the 28th to the 31st of each month.

eAlerts

By choosing eAlerts, you’ll receive notifications on specific activity and transactions with your account the moment it happens.

To activate your customized alerts, log into online banking, select the notification menu, and choose the type of alerts you want to receive about your accounts including – balances, transactions, contact information, messages, and other helpful notifications. All alerts are sent by email and/or text message within minutes of account activity, and provide another practical way to stay connected and manage your money.

Note: If you elect to receive eAlerts and you update your phone number with a credit union MSR, you’ll also need to update your phone number under notifications.


eStatements

This allows members to opt out of having a paper statement mailed each month. You can sign up through your On Line-On Time® account or at any of our five convenient locations.

      • In order to receive eStatements, you must have On Line-On Time® account access
      • After signing up for eStatements, you will receive an email when your next eStatement is available
      • eStatements are not available, for any month, prior to enrollment

eDocuments

View eStatements, newsletters, and other important documents. Credit Union loan or membership documents needing a signature can be accessed via your eDocs, signed, and then submitted back to the Credit Union. Documents needing a signature cannot be viewed through our mobile banking app.

 

  • Mobile Deposit image linked to related content Mobile Deposit
  • Card Valet Image Card Valet
  • Mobile Wallet image linked to related content Mobile Wallet

Mobile Deposit

Now you can deposit checks anytime, anywhere using your smart phone and DoverPhila’s mobile app.

By activating the mobile app using the same login and password as your On Line-On Time® Home Banking account, determine the account where you want the deposit it to go, and allow your smart phone camera to capture the front and back of the check to make the deposit.

Mobile deposit is available to qualified members with an account that:

      • Is in good standing and has an active checking account
      • Has been open for 6 months or longer
      • Does not have two or more NSFs (check returns) in the last six months

Specifics about mobile deposit members need to know:

      • Deposits have a daily maximum limit of $8,000
      • All checks will have an immediate four (4) business day hold after depositing. In some instances, check holds may be adjusted or removed the same or next business day.
      • Checks deposited after 4pm will be processed on the next business day.

For more information on setting up mobile deposit for your accounts, inquire through the secured messaging feature in On Line-On Time® or our mobile app.


Card Valet

image of CardValet logo

CardValet® – Card management at your fingertips.

Fraud Protection

      • Real-time alerts keep you informed when your cards are used.

      • Transaction controls allow your cards to work only in specific locations or geographic areas.

      • When your cards are “off,” no withdrawals or purchases will be approved.

Business Use

      • Use transaction controls for merchant codes, locations, transaction types and thresholds to ensure employee spending adheres to company policies.

Control Spending

      • Set spending limits for general use or specify thresholds by merchant types, such as gas, groceries or retail stores.

      • Establish controls by location and change parameters via your mobile device.

Review Balances and Transactions

      • Monitor your finances anytime, anywhere by using the CardValet app to check your account balances or review recent card transactions.

Simple Mobile Interface

      • Intuitive app design makes it easy to access account information and controls with the tap of a finger.

Mobile Wallet

Today’s smart phones are capable of doing amazing things. As a valued card member of DoverPhila, you can now make mobile payments with a compatible Apple®, Android ®, Windows or Samsung® phone, tablet or watch, without ever handing over your card. This service is available for both debit and credit cards.

Streamline Check Out

With mobile purchasing, at check out, you’ll use your phone instead of swiping your card. Typically, you’ll just hold your phone near the terminal and okay your purchase with a fingerprint.  Signatures may still be required. 

Simple to Setup

It doesn’t matter whether you have an Apple, Android, Windows or Samsung device—setup is simple with each technology. In most cases, you add your card with your phone’s camera.

Security Smarts

With mobile payments, instead of sharing your information, a virtual card number is created. That virtual number is used for purchases— keeping your data safe. Visit your phone provider website for more information on security.

Learn More

Skip-A-Payment

The unexpected is part of life. When it happens, our Skip-a-Payment benefit affords members to defer a payment until the end of the loan. To be eligible, the member account must be in good standing with at least 12 months of payment on the loan and haven’t exceeded the number of skips permissible for the life of the loan. This benefit can be applied to auto, personal, share/certificate, and recreational loans. A $35 fee will be applied and all borrowers must sign for the benefit to take effect. Skipped payments process within 24 hours. All eligibility requirements apply.

Youth Savings – DP’s Kids Club

For kids ages 12 and under

Parents – want to help your children learn to manage money? Then bring your children — age 12 and under — to any DoverPhila branch and sign them up for their very own savings account through DP’s Kids Club.

DP's Kids Club image

By joining the club, children learn to manage money early and reap the special rewards this account offers.

Joining is easy

Simply bring your child, their social security card, and a deposit of $5 (or more) to any of our five convenient locations and activate their account. It’s that easy.

If your child already has a DoverPhila savings account, you can sign your child up for membership in DP’s Kids Club. No additional deposit is required. (Note: If you currently have a custodial account, you will need to set up a separate account for the kids club.)

DP's Kids Club benefits

Here are just some of the benefits that come with DP’s Kids Club membership:

      • Fun Gifts– Kids receive a postcard in the mail each quarter with an incentive to save their money.
      • Membership Card – The official club membership card – kids love them!
      • Games & Contests – Quarterly contest with cash prizes.
      • Quarterly Newsletter – Credit union news and money facts tailored specifically to kids.
      • Special Events – Celebrate summer at the annual DP’s Kids Club Day (always the first Saturday in August) that includes games, contests, and refreshments.
      • Financial Tools for Kids – Education is the key to success. Club activities and tools are designed to help kids learn money management.
      • Access to Banzai – An award-winning, online financial literacy program that allows members to discover real-world finances through “learning by doing.”
      • And More!

Early education is crucial to adopting lifelong money management skills. Working together we can help children learn to successfully manage their money. By joining the kids club, kids are given the opportunity to learn the value of saving money while also having fun.

When your child reaches the age of 13, their financial education really kicks into gear. Their membership will automatically be converted to a DP Savers Club membership.

Not-For-Profit

As a not-for-profit credit union, we appreciate the unique governing structure of not-for-profits, their need to keep expenses in check, and desire to show results for the programming.

For that reason our not-for-profit checking account offers all of the great features and benefits of our business checking account, but without the monthly service charges (waived for qualified 501c3 not-for-profit organizations). 

Features of our Not-For-Profit Checking include:

      • No minimum balance
      • No monthly service charges
      • Free overdraft protection from your savings account
      • Unlimited check writing
      • Online banking
      • Mobile banking
      • Digital check images through online banking
      • eAlerts
      • ATM/Debit card access

While your first order of checks needs to be made through a DoverPhila branch location, you can reorder checks quickly and easily online.

  • Online Banking
  • Mobile Banking

Online Banking

      • No minimum balance
      • No monthly service charges
      • FREE overdraft protection from your savings account
      • ATM/Debit card access
      • eStatements
      • No per check fees
      • Senior citizens always receive free checks (select styles only, one box per order)

Mobile Banking

If your phone is on, your credit union is open. All you need to get started is a User ID and password for On Line-On Time® Home Banking and a smart phone. It’s that easy!

      • View account balances and transaction history
      • View check images
      • Transfer between DoverPhila accounts
      • Make DoverPhila loan payments
      • Deposit checks using Remote Deposit Capture (application approval required)
      • View eStatements and quarterly newsletters
      • Find branch and ATM locations – including over 5,000 shared branch locations (service centers)

Once you have a login for On Line-On Time®, download the mobile app from Apple or Google Play. Search for DoverPhila Your Credit Union (other search options are: doverphila, dover-phila, dover phila credit union).

Mobile Banking Instructions

Mobile Banking Instructions – Spanish

eDeposit Terms & Conditions

Download your apps here:

  • Billpay
  • eAlerts

Billpay

      • Online sign-up only
      • Make up to 15 transaction per billing cycle* free ($0.50 for each transaction additional)
      • New optional same day or overnight payment available with fee
      • Make payments to anyone within the continental United States (except a court ordered payment or taxes). Payment requires name, address, and phone number

*Billing cycle can be from the 28th to the 31st of each month.

eAlerts

By choosing eAlerts, you’ll receive notifications on specific activity and transactions with your account the moment it happens.

To activate your customized alerts, log into online banking, select the notification menu, and choose the type of alerts you want to receive about your accounts including – balances, transactions, contact information, messages, and other helpful notifications. All alerts are sent by email and/or text message within minutes of account activity, and provide another practical way to stay connected and manage your money.

Note: If you elect to receive eAlerts and you update your phone number with a credit union MSR, you’ll also need to update your phone number under notifications.


  • eStatements
  • eDocuments

eStatements

This allows members to opt out of having a paper statement mailed each month. You can sign up through your On Line-On Time® account or at any of our five convenient locations.

      • In order to receive eStatements, you must have On Line-On Time® account access
      • After signing up for eStatements, you will receive an email when your next eStatement is available
      • eStatements are not available, for any month, prior to enrollment

eDocuments

View eStatements, newsletters, and other important documents. Credit Union loan or membership documents needing a signature can be accessed via your eDocs, signed, and then submitted back to the Credit Union. Documents needing a signature cannot be viewed through our mobile banking app.

 

  • Mobile Deposit
  • Card Valet Image Card Valet

Mobile Deposit

Now you can deposit checks anytime, anywhere using your smart phone and DoverPhila’s mobile app.

By activating the mobile app using the same login and password as your On Line-On Time® Home Banking account, determine the account where you want the deposit it to go, and allow your smart phone camera to capture the front and back of the check to make the deposit.

Mobile deposit is available to qualified members with an account that:

      • Is in good standing and has an active checking account
      • Has been open for 6 months or longer
      • Does not have two or more NSFs (check returns) in the last six months

Specifics about mobile deposit members need to know:

      • Deposits have a daily maximum limit of $8,000
      • All checks will have an immediate four (4) business day hold after depositing. In some instances, check holds may be adjusted or removed the same or next business day.
      • Checks deposited after 4pm will be processed on the next business day.

For more information on setting up mobile deposit for your accounts, inquire through the secured messaging feature in On Line-On Time® or our mobile app.


Card Valet

image of CardValet logo

CardValet® – Card management at your fingertips.

Fraud Protection

      • Real-time alerts keep you informed when your cards are used.

      • Transaction controls allow your cards to work only in specific locations or geographic areas.

      • When your cards are “off,” no withdrawals or purchases will be approved.

Business Use

      • Use transaction controls for merchant codes, locations, transaction types and thresholds to ensure employee spending adheres to company policies.

Control Spending

      • Set spending limits for general use or specify thresholds by merchant types, such as gas, groceries or retail stores.

      • Establish controls by location and change parameters via your mobile device.

Review Balances and Transactions

      • Monitor your finances anytime, anywhere by using the CardValet app to check your account balances or review recent card transactions.

Simple Mobile Interface

      • Intuitive app design makes it easy to access account information and controls with the tap of a finger.

  • Mobile Wallet

Mobile Wallet

Today’s smart phones are capable of doing amazing things. As a valued card member of DoverPhila, you can now make mobile payments with a compatible Apple®, Android ®, Windows or Samsung® phone, tablet or watch, without ever handing over your card. This service is available for both debit and credit cards.

Streamline Check Out

With mobile purchasing, at check out, you’ll use your phone instead of swiping your card. Typically, you’ll just hold your phone near the terminal and okay your purchase with a fingerprint.  Signatures may still be required. 

Simple to Setup

It doesn’t matter whether you have an Apple, Android, Windows or Samsung device—setup is simple with each technology. In most cases, you add your card with your phone’s camera.

Security Smarts

With mobile payments, instead of sharing your information, a virtual card number is created. That virtual number is used for purchases— keeping your data safe. Visit your phone provider website for more information on security.

Learn More

A SIMPLE $5 DEPOSIT IS ALL IT TAKES.
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