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Digital tools that make managing your money easier.

No matter where you are or what time of day it is, you’ll have instant access to your accounts. From online and mobile banking options, ealerts, estatements and edocuments, and the convenience of a digital wallet, all of these money management tools are just a click or a tap away to managing your money and accounts. And of course if you prefer a human touch, you can always stop in and see us at a local branch.

Online Banking

      • No minimum balance
      • No monthly service charges
      • FREE overdraft protection from your savings account
      • ATM/Debit card access
      • eStatements
      • No per check fees
      • Senior citizens always receive free checks (select styles only, one box per order)

Mobile Banking

If your phone is on, your credit union is open. All you need to get started is a User ID and password for On Line-On Time® Home Banking and a smart phone. It’s that easy!

      • View account balances and transaction history
      • View check images
      • Transfer between DoverPhila accounts
      • Make DoverPhila loan payments
      • Deposit checks using Remote Deposit Capture (application approval required)
      • View eStatements and quarterly newsletters
      • Find branch and ATM locations – including over 5,000 shared branch locations (service centers)

Once you have a login for On Line-On Time®, download the mobile app from Apple or Google Play. Search for DoverPhila Your Credit Union (other search options are: doverphila, dover-phila, dover phila credit union).

Mobile Banking Instructions

Mobile Banking Instructions – Spanish

eDeposit Terms & Conditions

Download your apps here:

Online Account Opening

Welcome to DoverPhila's Online Account Opening!

Complete the entire account* opening process in as little as 10 minutes.

Open a new personal account* online using your phone. No lengthy paperwork. No waiting in lines. Just:

  • Select the account type you want to open;
  • Provide your information;
  • Scan your unexpired, government-issued photo ID;
  • Take selfie to verify your identity;
  • And use eSignature to confirm and submit.

Get started by clicking the button below.

Image of DP Owl using a smartphone for DoverPhila's online account opening.
*At this time, members can only open a Personal Checking, Personal Savings, Money Market, Christmas Club, or Vacation Club online. Online account opening does not allow changes made to existing memberships. However, current members can open a new base membership account (creating a new account number). Please contact DoverPhila at 330-364-8874 for inquiries.

Billpay

      • Online sign-up only
      • Make up to 15 transaction per billing cycle* free ($0.50 for each transaction additional)
      • New optional same day or overnight payment available with fee
      • Make payments to anyone within the continental United States (except a court ordered payment or taxes). Payment requires name, address, and phone number

*Billing cycle can be from the 28th to the 31st of each month.

eAlerts

By choosing eAlerts, you’ll receive notifications on specific activity and transactions with your account the moment it happens.

To activate your customized alerts, log into online banking, select the notification menu, and choose the type of alerts you want to receive about your accounts including – balances, transactions, contact information, messages, and other helpful notifications. All alerts are sent by email and/or text message within minutes of account activity, and provide another practical way to stay connected and manage your money.

Note: If you elect to receive eAlerts and you update your phone number with a credit union MSR, you’ll also need to update your phone number under notifications.


eStatements

This allows members to opt out of having a paper statement mailed each month. You can sign up through your On Line-On Time® account or at any of our five convenient locations.

      • In order to receive eStatements, you must have On Line-On Time® account access
      • After signing up for eStatements, you will receive an email when your next eStatement is available
      • eStatements are not available, for any month, prior to enrollment

eDocuments

View eStatements, newsletters, and other important documents. Credit Union loan or membership documents needing a signature can be accessed via your eDocs, signed, and then submitted back to the Credit Union. Documents needing a signature cannot be viewed through our mobile banking app.

 

Mobile Deposit

Now you can deposit checks anytime, anywhere using your smart phone and DoverPhila’s mobile app.

By activating the mobile app using the same login and password as your On Line-On Time® Home Banking account, determine the account where you want the deposit it to go, and allow your smart phone camera to capture the front and back of the check to make the deposit.

Mobile deposit is available to qualified members with an account that:

        • Is in good standing and has an active checking account
        • Has been open for six (6) months or longer
        • Does not have two or more NSFs (check returns) in the last six months
        • All checks will have an immediate four (4) business day hold after depositing. In some instances, check holds may be adjusted or removed the same or next business day.
        • Checks deposited after 4:00pm will be processed on the next business day.

Specifics about mobile deposit members need to know:

      • Deposits have a daily maximum limit of $8,000
      • All checks will have an immediate four (4) business day hold after depositing. In some instances, check holds may be adjusted or removed the same or next business day.
      • Checks deposited after 4:00pm will be processed on the next business day.

For more information on setting up mobile deposit for your accounts, inquire through the secured messaging feature in On Line-On Time® or our mobile app.

 

Mobile Wallet

Today’s smart phones are capable of doing amazing things. As a valued card member of DoverPhila, you can now make mobile payments with a compatible Apple®, Android ®, Windows or Samsung® phone, tablet or watch, without ever handing over your card. This service is available for both debit and credit cards.

Streamline Check Out

With mobile purchasing, at check out, you’ll use your phone instead of swiping your card. Typically, you’ll just hold your phone near the terminal and okay your purchase with a fingerprint.  Signatures may still be required. 

Simple to Setup

It doesn’t matter whether you have an Apple, Android, Windows or Samsung device—setup is simple with each technology. In most cases, you add your card with your phone’s camera.

Security Smarts

With mobile payments, instead of sharing your information, a virtual card number is created. That virtual number is used for purchases— keeping your data safe. Visit your phone provider website for more information on security.

Learn More

Debit Card Controls

A command center for your card, right on your phone.

Ready for an easier way to manage your debit cards? Our Debit Card Controls, available in our mobile banking app, puts more control, convenience, and safety in your hands. From adding cards to your digital wallet to clearer merchant transaction info and robust fraud protections, now you can do even more in DoverPhila’s mobile banking app.

With this powerful tool, you can:

Feel more empowered.

Confidently control your cards on your terms.

  • Turn your cards on/off at your discretion.
  • Know where every card is stored online.
  • Set spending limits based on location, amount, merchant type and transaction type.
  • Create travel plan notifications so you can use your card without hesitation.

Find more clarity.

Deeper insights into spending means deeper understanding.

  • Gain total transparency into every transaction with clear merchant names.
  • Keep track of your spending with a glance.
  • View merchant name, logo, exact location on a map, and contact information.
  • View spend habits by what, when, and where.

Discover more convenience.

Enhanced features enable a smoother user experience.

  • Enjoy 24/7 access to your cards via our mobile banking app.
  • Easily add cards to your digital wallet.
  • Update your PIN and access card credentials without needing your physical card.
  • Activate cards instantly from the app.
Image of DP Owl using Debit Card Controls

Download the DoverPhila mobile banking app by selecting one of the options below.

Your privacy is important to us. View our privacy policies by clicking here.

Online Banking

      • No minimum balance
      • No monthly service charges
      • FREE overdraft protection from your savings account
      • ATM/Debit card access
      • eStatements
      • No per check fees
      • Senior citizens always receive free checks (select styles only, one box per order)

Mobile Banking

If your phone is on, your credit union is open. All you need to get started is a User ID and password for On Line-On Time® Home Banking and a smart phone. It’s that easy!

      • View account balances and transaction history
      • View check images
      • Transfer between DoverPhila accounts
      • Make DoverPhila loan payments
      • Deposit checks using Remote Deposit Capture (application approval required)
      • View eStatements and quarterly newsletters
      • Find branch and ATM locations – including over 5,000 shared branch locations (service centers)

Once you have a login for On Line-On Time®, download the mobile app from Apple or Google Play. Search for DoverPhila Your Credit Union (other search options are: doverphila, dover-phila, dover phila credit union).

Mobile Banking Instructions

Mobile Banking Instructions – Spanish

eDeposit Terms & Conditions

Download your apps here:

Online Account Opening

Welcome to DoverPhila's Online Account Opening!

Complete the entire account* opening process in as little as 10 minutes.

Open a new personal account* online using your phone. No lengthy paperwork. No waiting in lines. Just:

  • Select the account type you want to open;
  • Provide your information;
  • Scan your unexpired, government-issued photo ID;
  • Take selfie to verify your identity;
  • And use eSignature to confirm and submit.

Get started by clicking the button below.

Image of DP Owl using a smartphone for DoverPhila's online account opening.
*At this time, members can only open a Personal Checking, Personal Savings, Money Market, Christmas Club, or Vacation Club online. Online account opening does not allow changes made to existing memberships. However, current members can open a new base membership account (creating a new account number). Please contact DoverPhila at 330-364-8874 for inquiries.

Billpay

      • Online sign-up only
      • Make up to 15 transaction per billing cycle* free ($0.50 for each transaction additional)
      • New optional same day or overnight payment available with fee
      • Make payments to anyone within the continental United States (except a court ordered payment or taxes). Payment requires name, address, and phone number

*Billing cycle can be from the 28th to the 31st of each month.

eAlerts

By choosing eAlerts, you’ll receive notifications on specific activity and transactions with your account the moment it happens.

To activate your customized alerts, log into online banking, select the notification menu, and choose the type of alerts you want to receive about your accounts including – balances, transactions, contact information, messages, and other helpful notifications. All alerts are sent by email and/or text message within minutes of account activity, and provide another practical way to stay connected and manage your money.

Note: If you elect to receive eAlerts and you update your phone number with a credit union MSR, you’ll also need to update your phone number under notifications.


eStatements

This allows members to opt out of having a paper statement mailed each month. You can sign up through your On Line-On Time® account or at any of our five convenient locations.

      • In order to receive eStatements, you must have On Line-On Time® account access
      • After signing up for eStatements, you will receive an email when your next eStatement is available
      • eStatements are not available, for any month, prior to enrollment

eDocuments

View eStatements, newsletters, and other important documents. Credit Union loan or membership documents needing a signature can be accessed via your eDocs, signed, and then submitted back to the Credit Union. Documents needing a signature cannot be viewed through our mobile banking app.

 

Mobile Deposit

Now you can deposit checks anytime, anywhere using your smart phone and DoverPhila’s mobile app.

By activating the mobile app using the same login and password as your On Line-On Time® Home Banking account, determine the account where you want the deposit it to go, and allow your smart phone camera to capture the front and back of the check to make the deposit.

Mobile deposit is available to qualified members with an account that:

        • Is in good standing and has an active checking account
        • Has been open for six (6) months or longer
        • Does not have two or more NSFs (check returns) in the last six months
        • All checks will have an immediate four (4) business day hold after depositing. In some instances, check holds may be adjusted or removed the same or next business day.
        • Checks deposited after 4:00pm will be processed on the next business day.

Specifics about mobile deposit members need to know:

      • Deposits have a daily maximum limit of $8,000
      • All checks will have an immediate four (4) business day hold after depositing. In some instances, check holds may be adjusted or removed the same or next business day.
      • Checks deposited after 4:00pm will be processed on the next business day.

For more information on setting up mobile deposit for your accounts, inquire through the secured messaging feature in On Line-On Time® or our mobile app.

 

Mobile Wallet

Today’s smart phones are capable of doing amazing things. As a valued card member of DoverPhila, you can now make mobile payments with a compatible Apple®, Android ®, Windows or Samsung® phone, tablet or watch, without ever handing over your card. This service is available for both debit and credit cards.

Streamline Check Out

With mobile purchasing, at check out, you’ll use your phone instead of swiping your card. Typically, you’ll just hold your phone near the terminal and okay your purchase with a fingerprint.  Signatures may still be required. 

Simple to Setup

It doesn’t matter whether you have an Apple, Android, Windows or Samsung device—setup is simple with each technology. In most cases, you add your card with your phone’s camera.

Security Smarts

With mobile payments, instead of sharing your information, a virtual card number is created. That virtual number is used for purchases— keeping your data safe. Visit your phone provider website for more information on security.

Learn More

Debit Card Controls

A command center for your card, right on your phone.

Ready for an easier way to manage your debit cards? Our Debit Card Controls, available in our mobile banking app, puts more control, convenience, and safety in your hands. From adding cards to your digital wallet to clearer merchant transaction info and robust fraud protections, now you can do even more in DoverPhila’s mobile banking app.

With this powerful tool, you can:

Feel more empowered.

Confidently control your cards on your terms.

  • Turn your cards on/off at your discretion.
  • Know where every card is stored online.
  • Set spending limits based on location, amount, merchant type and transaction type.
  • Create travel plan notifications so you can use your card without hesitation.

Find more clarity.

Deeper insights into spending means deeper understanding.

  • Gain total transparency into every transaction with clear merchant names.
  • Keep track of your spending with a glance.
  • View merchant name, logo, exact location on a map, and contact information.
  • View spend habits by what, when, and where.

Discover more convenience.

Enhanced features enable a smoother user experience.

  • Enjoy 24/7 access to your cards via our mobile banking app.
  • Easily add cards to your digital wallet.
  • Update your PIN and access card credentials without needing your physical card.
  • Activate cards instantly from the app.
Image of DP Owl using Debit Card Controls

Download the DoverPhila mobile banking app by selecting one of the options below.

Your privacy is important to us. View our privacy policies by clicking here.

A SIMPLE $5 DEPOSIT IS ALL IT TAKES.

Holiday Closure: All DoverPhila locations will be closed Thursday, July 4th.

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