In today’s digital age, convenience and security go hand-in-hand — especially when it comes to managing your finances. Digital banking has become a go-to tool for millions of people looking to save time, stay organized, and stay connected to their accounts 24/7. At DoverPhila Federal Credit Union, we’re committed to helping our members take full advantage of the technology at their fingertips—safely and confidently.
What is digital banking?
Digital banking refers to managing your finances electronically through secure platforms—whether that’s on your smartphone, tablet, or computer. It includes both:
- Mobile banking allows you to access your accounts through a mobile app on your smartphone or tablet.
- Online banking lets you manage your finances via a secure website on your desktop or laptop.
Both services offer seamless, 24/7 access to your accounts, allowing you to:
- Check balances and review transaction history.
- Pay bills and loans.
- Transfer funds between accounts.
- Set up account alerts and manage preferences.
- View eStatements and tax documents.
- Use debit card controls to lock/unlock your card.
- And much more!
Whether you’re at home on your computer or out and about with your phone, your credit union is always within reach.
Why switch to digital banking?
- Convenience at your fingertips. Access your money when and where you need it — no lines, no waiting, and no banking hours to worry about.
- Real-time monitoring. Track spending, catch fraud quickly, and stay on top of your budget with up-to-date account activity.
- Remote check deposit (mobile banking app only). Use your smartphone to deposit checks — just take a photo and follow the prompts. No trip to the branch needed.
- Custom alerts and notifications. Get notified about deposits, withdrawals, low balances, and more to stay in control of your accounts.
- Safe and secure Bill Pay. Pay bills online with just a few clicks. Schedule recurring payments or pay as you go — your way.
- Eco-friendly and organized. Go paperless with eStatements, available through online banking by selecting the eDocuments option from the menu. Access financial documents and statements any time you need to.
Is digital banking safe?
Of course! When you use safe digital practices, mobile and online banking are very secure.
DoverPhila uses industry-standard encryption, multi-factor authentication, automatic timeouts, and secure login processes to protect your information.
But your habits matter too. As a digital citizen, you play a key role in protecting your personal data. Here’s how:
- Use strong, unique passwords. A strong password is your first line of defense. Don’t reuse passwords across sites and update them regularly.
- Enable two-factor authentication. This adds a second step to the login process —usually a code sent to your phone or email — for an extra layer of security.
- Keep devices and apps up to date. Regular updates fix security flaws. Always keep your phone, computer, and banking apps current.
- Avoid public Wi-Fi for banking. Use a private, secure network whenever possible. If you use public Wi-Fi, connect through a VPN for added protection.
- Watch for phishing scams. Be cautious with emails or texts asking for account information. Always go directly to our website or app instead of clicking unknown links.
- Log out after sessions. Especially on shared or public devices, be sure to log out fully from your online banking session.
- Learn and practice good digital habits. Digital skills like spotting scams, protecting your privacy, and managing your digital footprint are essential in today’s connected world. Explore our Digital Citizenship Resources to become more informed and empowered online.
Get started with digital banking!
It’s easy to enroll in DoverPhila’s digital banking tools. Click here to explore and enroll in our mobile and online banking options.
Questions? Call or text us at 330-364-8874.
