Access Funds Anytime, Anywhere

It’s essential to access funds anytime, anywhere without hassle. Whether you need cash for everyday transactions, the convenience of making purchases on the go, or the simplicity of instant fund transfers, we’re here to help.

Branch Locations & Hours

Administrative Building

129 Fillmore Ave, Dover, OH 44622

Our Mortgage Department is located at this office and schedules appointments Monday – Friday. 

Office Hours

M-Th 9:00am – 5:00pm

Fri 9:00am – 5:30pm

Local: 330-364-8874

Toll Free: 877-763-2162

Accounting Fax: 888-343-8984

Mortgage Fax: 833-230-8731

Human Resource Fax: 833-219-7746

Main Office

119 Fillmore Ave, Dover, OH 44622

You can apply for and close installment loans at this branch Monday – Saturday. Closing installment loans on a Saturday can only be done at our Main Office.

Office Hours

M-Th 9:00am – 5:00pm

Fri 9:00am – 5:30pm

Sat 9:00am – 12:00pm

Drive-Thru Hours

M-Th 8:00am – 5:00pm

Fri 8:00am – 5:30pm

Sat 8:00am – 12:00pm

ATM Location

First drive-thru lane

Night Drop Location

First drive-thru lane

Local: 330-364-8874

Toll Free: 877-763-2162

Fax: 330-343-7270

Loan Fax: 330-364-0489

Nancy S.
Hunter S. at DPFCU main branch is AWESOME!! Takes the time to explain things when needed and goes above and beyond to help as much as he can! Seems to know how to handle about every situation I've gone to him with. I must say that I've never had an issue with any of the personnel at this branch!
Abby B.
Great customer service. Kayla in the loan department was extremely helpful, efficient and made the process seamless. 5 stars for sure!
Brooklyn C.
I have been a member of Dover Phila for a while now and I have to say that I have always had an amazing experience with them. Recently though one employee has stuck out to me and that is Penny. She has helped me with so much and I can’t recommend her enough when it comes to loans. She’s very informative, kind and helpful! 10/10 she’s the best!
Brittany B.
Nicole at Dover Phila Federal Credit Union went above and beyond to help my husband and I pay off a debt that we owed to help us get in a better place financially. She was very nice, easy to work with and overall understanding of our situation. She made the process easy and convenient for us. I definitely recommend her to anyone, she was exceptional!
Jayne S.
The most efficient and knowledgeable people we have ever dealt with. Everything is made easy to understand and every process goes quickly and smoothly. I would rate them 100%. Everyone employed here is so nice. Wonderful people and a wonderful banking institution.
Teresa Y.
I recently used DPCU for a major transaction, and I had the pleasure of working with Lorrie Lautzenheiser. She was extremely knowledgeable, informative and looked out for my best interest. She is very thorough and can answer any questions you may have. I highly recommend DPCU and Lorrie to everyone considering their banking needs. Her outstanding personality shines and you won’t be disappointed. I was and am highly impressed.
Lori W.
Melissa Henry went above and beyond today at your New Phila branch. She helped me & my husband open new IRA accounts and helped us with the paperwork to transfer our funds. We are truly grateful!!!
Paul G.
I strongly recommend using Dover Phila FCU for all your banking needs. I always call Becki Allen when I need a loan or I have a question. She is always quick to answer my call or she will get back to me promptly. She makes banking a pleasant and stress-free experience.
Mandi W.
Mackenzie was not only very helpful, but she was extremely knowledgeable. She was able to answer all of my questions while providing information and support for exactly what I needed. Mackenzie was a valuable asset in assisting me meet my needs. She did a great job being thorough while being friendly. Thank you for the amazing customer service skills while being professional and going above and beyond to ensure that my needs were being met! I highly recommend trusting your financial goals and wants to this institution!

North Dover

3038 N Wooster Ave, Dover, OH 44622
119 Fillmore Ave, Dover, OH 44622 (mailing address)

You can apply for and close installment loans at this branch Monday – Friday. Saturday closings are done at our Main Office on Fillmore Avenue in Dover.

Office Hours

M-Th 9:00am – 5:00pm

Fri 9:00am – 5:30pm

Sat CLOSED (see drive-thru hours)

Drive-Thru Hours

M-Th 8:00am – 5:00pm

Fri 8:00am – 5:30pm

Sat 8:00am – 12:00pm

ATM Location

First drive-thru lane

Night Drop Location

First drive-thru lane

Local: 330-364-8874

Toll Free: 877-763-2162

Fax: 330-343-7270

Jayne S.
The most efficient and knowledgeable people we have ever dealt with. Everything is made easy to understand and every process goes quickly and smoothly. I would rate them 100%. Everyone employed here is so nice. Wonderful people and a wonderful banking institution.
Mandi W.
Mackenzie was not only very helpful, but she was extremely knowledgeable. She was able to answer all of my questions while providing information and support for exactly what I needed. Mackenzie was a valuable asset in assisting me meet my needs. She did a great job being thorough while being friendly. Thank you for the amazing customer service skills while being professional and going above and beyond to ensure that my needs were being met! I highly recommend trusting your financial goals and wants to this institution!
Abby B.
Great customer service. Kayla in the loan department was extremely helpful, efficient and made the process seamless. 5 stars for sure!
Brooklyn C.
I have been a member of Dover Phila for a while now and I have to say that I have always had an amazing experience with them. Recently though one employee has stuck out to me and that is Penny. She has helped me with so much and I can’t recommend her enough when it comes to loans. She’s very informative, kind and helpful! 10/10 she’s the best!
Nancy S.
Hunter S. at DPFCU main branch is AWESOME!! Takes the time to explain things when needed and goes above and beyond to help as much as he can! Seems to know how to handle about every situation I've gone to him with. I must say that I've never had an issue with any of the personnel at this branch!
Brittany B.
Nicole at Dover Phila Federal Credit Union went above and beyond to help my husband and I pay off a debt that we owed to help us get in a better place financially. She was very nice, easy to work with and overall understanding of our situation. She made the process easy and convenient for us. I definitely recommend her to anyone, she was exceptional!
Paul G.
I strongly recommend using Dover Phila FCU for all your banking needs. I always call Becki Allen when I need a loan or I have a question. She is always quick to answer my call or she will get back to me promptly. She makes banking a pleasant and stress-free experience.
Lori W.
Melissa Henry went above and beyond today at your New Phila branch. She helped me & my husband open new IRA accounts and helped us with the paperwork to transfer our funds. We are truly grateful!!!
Teresa Y.
I recently used DPCU for a major transaction, and I had the pleasure of working with Lorrie Lautzenheiser. She was extremely knowledgeable, informative and looked out for my best interest. She is very thorough and can answer any questions you may have. I highly recommend DPCU and Lorrie to everyone considering their banking needs. Her outstanding personality shines and you won’t be disappointed. I was and am highly impressed.

New Philadelphia

617 West High Ave, New Philadelphia, OH 44663
119 Fillmore Ave, Dover, OH 44622 (mailing address)

You can apply for and close installment loans at this branch Monday – Friday. Saturday closings are done at our Main Office on Fillmore Avenue in Dover.

Office Hours

M-Th 9:00am – 5:00pm

Fri 9:00am – 5:30pm

Sat 9:00am – 12:00pm

Drive-Thru Hours

M-Th 8:00am – 5:00pm

Fri 8:00am – 5:30pm

Sat 8:00am – 12:00pm

ATM Location

First drive-thru lane

Night Drop Location

First drive-thru lane

Local: 330-364-8874

Toll Free: 877-763-2162

Fax: 330-343-7270

Brittany B.
Nicole at Dover Phila Federal Credit Union went above and beyond to help my husband and I pay off a debt that we owed to help us get in a better place financially. She was very nice, easy to work with and overall understanding of our situation. She made the process easy and convenient for us. I definitely recommend her to anyone, she was exceptional!
Lori W.
Melissa Henry went above and beyond today at your New Phila branch. She helped me & my husband open new IRA accounts and helped us with the paperwork to transfer our funds. We are truly grateful!!!
Teresa Y.
I recently used DPCU for a major transaction, and I had the pleasure of working with Lorrie Lautzenheiser. She was extremely knowledgeable, informative and looked out for my best interest. She is very thorough and can answer any questions you may have. I highly recommend DPCU and Lorrie to everyone considering their banking needs. Her outstanding personality shines and you won’t be disappointed. I was and am highly impressed.
Mandi W.
Mackenzie was not only very helpful, but she was extremely knowledgeable. She was able to answer all of my questions while providing information and support for exactly what I needed. Mackenzie was a valuable asset in assisting me meet my needs. She did a great job being thorough while being friendly. Thank you for the amazing customer service skills while being professional and going above and beyond to ensure that my needs were being met! I highly recommend trusting your financial goals and wants to this institution!
Paul G.
I strongly recommend using Dover Phila FCU for all your banking needs. I always call Becki Allen when I need a loan or I have a question. She is always quick to answer my call or she will get back to me promptly. She makes banking a pleasant and stress-free experience.
Brooklyn C.
I have been a member of Dover Phila for a while now and I have to say that I have always had an amazing experience with them. Recently though one employee has stuck out to me and that is Penny. She has helped me with so much and I can’t recommend her enough when it comes to loans. She’s very informative, kind and helpful! 10/10 she’s the best!
Abby B.
Great customer service. Kayla in the loan department was extremely helpful, efficient and made the process seamless. 5 stars for sure!
Jayne S.
The most efficient and knowledgeable people we have ever dealt with. Everything is made easy to understand and every process goes quickly and smoothly. I would rate them 100%. Everyone employed here is so nice. Wonderful people and a wonderful banking institution.
Nancy S.
Hunter S. at DPFCU main branch is AWESOME!! Takes the time to explain things when needed and goes above and beyond to help as much as he can! Seems to know how to handle about every situation I've gone to him with. I must say that I've never had an issue with any of the personnel at this branch!

Newcomerstown

5465 East State Road, Newcomerstown, OH 43832
119 Fillmore Ave, Dover, OH 44622 (mailing address)

You can apply for and close installment loans at this branch Monday – Friday. Saturday closings are done at our Main Office on Fillmore Avenue in Dover.

Office Hours

M-Th 9:00am – 5:00pm

Fri 9:00am – 5:30pm

Sat CLOSED (see drive-thru hours)

Drive-Thru Hours

M-Th 8:00am – 5:00pm

Fri 8:00am – 5:30pm

Sat 8:00am – 12:00pm

ATM Location

First drive-thru lane

Night Drop Location

First drive-thru lane

Local: 330-364-8874

Toll Free: 877-763-2162

Fax: 330-343-7270

Paul G.
I strongly recommend using Dover Phila FCU for all your banking needs. I always call Becki Allen when I need a loan or I have a question. She is always quick to answer my call or she will get back to me promptly. She makes banking a pleasant and stress-free experience.
Mandi W.
Mackenzie was not only very helpful, but she was extremely knowledgeable. She was able to answer all of my questions while providing information and support for exactly what I needed. Mackenzie was a valuable asset in assisting me meet my needs. She did a great job being thorough while being friendly. Thank you for the amazing customer service skills while being professional and going above and beyond to ensure that my needs were being met! I highly recommend trusting your financial goals and wants to this institution!
Jayne S.
The most efficient and knowledgeable people we have ever dealt with. Everything is made easy to understand and every process goes quickly and smoothly. I would rate them 100%. Everyone employed here is so nice. Wonderful people and a wonderful banking institution.
Nancy S.
Hunter S. at DPFCU main branch is AWESOME!! Takes the time to explain things when needed and goes above and beyond to help as much as he can! Seems to know how to handle about every situation I've gone to him with. I must say that I've never had an issue with any of the personnel at this branch!
Brittany B.
Nicole at Dover Phila Federal Credit Union went above and beyond to help my husband and I pay off a debt that we owed to help us get in a better place financially. She was very nice, easy to work with and overall understanding of our situation. She made the process easy and convenient for us. I definitely recommend her to anyone, she was exceptional!
Abby A.
Great customer service. Kayla in the loan department was extremely helpful, efficient and made the process seamless. 5 stars for sure!
Lori W.
Melissa Henry went above and beyond today at your New Phila branch. She helped me & my husband open new IRA accounts and helped us with the paperwork to transfer our funds. We are truly grateful!!!
Teresa Y.
I recently used DPCU for a major transaction, and I had the pleasure of working with Lorrie Lautzenheiser. She was extremely knowledgeable, informative and looked out for my best interest. She is very thorough and can answer any questions you may have. I highly recommend DPCU and Lorrie to everyone considering their banking needs. Her outstanding personality shines and you won’t be disappointed. I was and am highly impressed.
Brooklyn C.
I have been a member of Dover Phila for a while now and I have to say that I have always had an amazing experience with them. Recently though one employee has stuck out to me and that is Penny. She has helped me with so much and I can’t recommend her enough when it comes to loans. She’s very informative, kind and helpful! 10/10 she’s the best!

Uhrichsville

1656 Roanoke AveUhrichsville, OH 44683
119 Fillmore Ave, Dover, OH 44622 (mailing address)

You can apply for and close installment loans at this branch Monday – Friday. Saturday closings are done at our Main Office on Fillmore Avenue in Dover.

Office Hours

M-Th 9:00am – 5:00pm

Fri 9:00am – 5:30pm

Sat 9:00am – 12:00pm

Drive-Thru Hours

M-Th 8:00am – 5:00pm

Fri 8:00am – 5:30pm

Sat 8:00am – 12:00pm

ATM Location

First drive-thru lane

Night Drop Location

First drive-thru lane

Local: 330-364-8874

Toll Free: 877-763-2162

Fax: 330-343-7270

Brooklyn C.
I have been a member of Dover Phila for a while now and I have to say that I have always had an amazing experience with them. Recently though one employee has stuck out to me and that is Penny. She has helped me with so much and I can’t recommend her enough when it comes to loans. She’s very informative, kind and helpful! 10/10 she’s the best!
Jayne S.
The most efficient and knowledgeable people we have ever dealt with. Everything is made easy to understand and every process goes quickly and smoothly. I would rate them 100%. Everyone employed here is so nice. Wonderful people and a wonderful banking institution.
Nancy S.
Hunter S. at DPFCU main branch is AWESOME!! Takes the time to explain things when needed and goes above and beyond to help as much as he can! Seems to know how to handle about every situation I've gone to him with. I must say that I've never had an issue with any of the personnel at this branch!
Brittany B.
Nicole at Dover Phila Federal Credit Union went above and beyond to help my husband and I pay off a debt that we owed to help us get in a better place financially. She was very nice, easy to work with and overall understanding of our situation. She made the process easy and convenient for us. I definitely recommend her to anyone, she was exceptional!
Abby B.
Great customer service. Kayla in the loan department was extremely helpful, efficient and made the process seamless. 5 stars for sure!
Mandi W.
Mackenzie was not only very helpful, but she was extremely knowledgeable. She was able to answer all of my questions while providing information and support for exactly what I needed. Mackenzie was a valuable asset in assisting me meet my needs. She did a great job being thorough while being friendly. Thank you for the amazing customer service skills while being professional and going above and beyond to ensure that my needs were being met! I highly recommend trusting your financial goals and wants to this institution!
Paul G.
I strongly recommend using Dover Phila FCU for all your banking needs. I always call Becki Allen when I need a loan or I have a question. She is always quick to answer my call or she will get back to me promptly. She makes banking a pleasant and stress-free experience.
Lori W.
Melissa Henry went above and beyond today at your New Phila branch. She helped me & my husband open new IRA accounts and helped us with the paperwork to transfer our funds. We are truly grateful!!!
Teresa Y.
I recently used DPCU for a major transaction, and I had the pleasure of working with Lorrie Lautzenheiser. She was extremely knowledgeable, informative and looked out for my best interest. She is very thorough and can answer any questions you may have. I highly recommend DPCU and Lorrie to everyone considering their banking needs. Her outstanding personality shines and you won’t be disappointed. I was and am highly impressed.

ATM Locations

Surcharge-free options to access your money, almost anywhere.

DoverPhila Branch ATM Options

We offer ATMs at all five of our full-service branches for your convenience. To find the nearest ATM, simply download the DoverPhila mobile banking app from your preferred app store.

CO-OP ATM Network Options

Enjoy surcharge-free* access to your funds at over 30,000 ATMs nationwide and 117 international locations—more than most traditional bank customers. Our expansive CO-OP ATM network makes withdrawing cash easy, flexible, and hassle-free wherever you go.

You can find a nearby CO-OP ATM by:

  • Texting your current zip code to 91989,
  • Calling 888-748-3266 to find a location by phone,
  • Or by using the location feature in the DoverPhila mobile banking app.
Shared CO-OP ATM logo
*Surcharge-free transactions are available for DoverPhila Federal Credit Union debit card holders at participating ATMs.

Alliance One & MoneyPass ATM Options

DoverPhila is a member of the Alliance One and MoneyPass networks, which means you can access your money at more than 5,000 surcharge-free ATMs nationwide. However, you will receive a fee** for using an ATM not owned by DoverPhila. Just look for the Alliance One or MoneyPass logos – or click one of the buttons to find an ATM location.

**Fee – a charge from DoverPhila for processing a transaction from another financial institution’s ATM.

Shared Branching

Opt-in to Shared Branching!

Perform transactions and access account information at over 5,000 Shared Branching locations.

As a member of DoverPhila Federal Credit Union, you get local service nationwide with Shared Branching. Your DoverPhila membership gives you access to a national network of thousands of branches from coast to coast in the credit union community. 

To use this service, members must opt-in.

This can be done by calling or texting 330-364-8874 or by stopping at any DoverPhila location.

Once you opt-in to this service, you can find a nearby Shared Branching location by:

  • Texting your current zip code to 91989,
  • Calling 888-748-3266 to find a location by phone,
  • Or by using the location feature in the DoverPhila mobile banking app.

New IDCheck Requirement for Out-of-State Shared Branching

To enhance security and protect against fraud, a IDCheck verification process is required for Shared Branching transactions using an out-of-state ID.

What You Need to Do:

Before visiting a participating out-of-state Shared Branching location, preload your state-issued driver’s license into the IDCheck app at www.verify.coop.org. If you didn’t set it up in advance, simply scan the provided QR code upon arrival and follow these steps:

  1. Type in the name of your credit union.
  2. Enter your member number and the last four digits of your Social Security number.
  3. Agree to the Terms & Consent.
  4. Upload photos of your government-issued ID (front and back).
  5. Take a selfie for verification.
  6. Receive a one-time verification code (valid for 20 minutes).
  7. Provide the code to the teller to complete your transaction.
  8. Complete your transaction as usual.
Zelle® requires Shared Branching access. Be sure to opt-in to Shared Branching to send and receive money with Zelle®.

Tap-Pay Debit Card

Fast. Easy. Secure.

MasterCard® Debit Card

Our free MasterCard® debit card allows you to skip the cash, ditch the checks, and quickly access your funds from almost anywhere in the world 24 hours a day, 7 days a week. A DoverPhila debit card adds convenience to your banking relationship, so you can support small businesses, make purchases online, and pay your monthly bills.

DoverPhila Debit Card

Features:

Attention: We may make an exception to temporarily raise the limit for a one-time purchase Monday-Friday. However, we will not raise limits on or for the weekend because of potential fraud.

Lost or Stolen MasterCard® Debit Card

  • Call Normal Business Hours: 330-364-8874
  • Text the Card Services Department (Normal Business Hours): 330-365-4350
  • Call After Hours: 1-833-337-6075

Damaged Debit Card

Request a replacement through our Card Services Department by calling or texting DoverPhila at 330-364-8874.

Image Mastercard logo
Image Alliance One logo
Image MoneyPass logo

Travel Notice Form

Thank you for alerting us of your travel. Submit a Travel Notice by completing the form below, giving us a call during business hours at 330-364-8874, or by using the Debit Card Controls feature in our mobile banking app (available 24/7).  DoverPhila will update your records to minimize your inconvenience. However, to mitigate the risks of potential fraud, you may still receive calls and/or alerts if there are any questions regarding your transactions.

Please allow two (2) business days for your travel notice to take effect on your account.

Personal Access Line (PAL)

Your financial peace of mind is just a phone call away.

Stay informed about your balances, transactions, and more, with our secure and convenient Personal Access Line. Simply dial 330-649-3303 using a touch-tone phone and access your financial details with ease. 

PAL answers with a greeting and reminds you to enter both dollars and cents for all money transactions.

Features:

Image of DP Owl using the Personal Assistance Line (PAL).

Branch Locations & Hours

Administrative Building

129 Fillmore Ave, Dover, OH 44622

Our Mortgage Department is located at this office and schedules appointments Monday – Friday. 

Office Hours

M-Th 9:00am – 5:00pm

Fri 9:00am – 5:30pm

Local: 330-364-8874

Toll Free: 877-763-2162

Accounting Fax: 888-343-8984

Mortgage Fax: 833-230-8731

Human Resource Fax: 833-219-7746

Main Office

119 Fillmore Ave, Dover, OH 44622

You can apply for and close installment loans at this branch Monday – Saturday. Closing installment loans on a Saturday can only be done at our Main Office.

Office Hours

M-Th 9:00am – 5:00pm

Fri 9:00am – 5:30pm

Sat 9:00am – 12:00pm

Drive-Thru Hours

M-Th 8:00am – 5:00pm

Fri 8:00am – 5:30pm

Sat 8:00am – 12:00pm

ATM Location

First drive-thru lane

Night Drop Location

First drive-thru lane

Local: 330-364-8874

Toll Free: 877-763-2162

Fax: 330-343-7270

Loan Fax: 330-364-0489

Nancy S.
Hunter S. at DPFCU main branch is AWESOME!! Takes the time to explain things when needed and goes above and beyond to help as much as he can! Seems to know how to handle about every situation I've gone to him with. I must say that I've never had an issue with any of the personnel at this branch!
Abby B.
Great customer service. Kayla in the loan department was extremely helpful, efficient and made the process seamless. 5 stars for sure!
Brooklyn C.
I have been a member of Dover Phila for a while now and I have to say that I have always had an amazing experience with them. Recently though one employee has stuck out to me and that is Penny. She has helped me with so much and I can’t recommend her enough when it comes to loans. She’s very informative, kind and helpful! 10/10 she’s the best!
Brittany B.
Nicole at Dover Phila Federal Credit Union went above and beyond to help my husband and I pay off a debt that we owed to help us get in a better place financially. She was very nice, easy to work with and overall understanding of our situation. She made the process easy and convenient for us. I definitely recommend her to anyone, she was exceptional!
Jayne S.
The most efficient and knowledgeable people we have ever dealt with. Everything is made easy to understand and every process goes quickly and smoothly. I would rate them 100%. Everyone employed here is so nice. Wonderful people and a wonderful banking institution.
Teresa Y.
I recently used DPCU for a major transaction, and I had the pleasure of working with Lorrie Lautzenheiser. She was extremely knowledgeable, informative and looked out for my best interest. She is very thorough and can answer any questions you may have. I highly recommend DPCU and Lorrie to everyone considering their banking needs. Her outstanding personality shines and you won’t be disappointed. I was and am highly impressed.
Lori W.
Melissa Henry went above and beyond today at your New Phila branch. She helped me & my husband open new IRA accounts and helped us with the paperwork to transfer our funds. We are truly grateful!!!
Paul G.
I strongly recommend using Dover Phila FCU for all your banking needs. I always call Becki Allen when I need a loan or I have a question. She is always quick to answer my call or she will get back to me promptly. She makes banking a pleasant and stress-free experience.
Mandi W.
Mackenzie was not only very helpful, but she was extremely knowledgeable. She was able to answer all of my questions while providing information and support for exactly what I needed. Mackenzie was a valuable asset in assisting me meet my needs. She did a great job being thorough while being friendly. Thank you for the amazing customer service skills while being professional and going above and beyond to ensure that my needs were being met! I highly recommend trusting your financial goals and wants to this institution!

North Dover

3038 N Wooster Ave, Dover, OH 44622
119 Fillmore Ave, Dover, OH 44622 (mailing address)

You can apply for and close installment loans at this branch Monday – Friday. Saturday closings are done at our Main Office on Fillmore Avenue in Dover.

Office Hours

M-Th 9:00am – 5:00pm

Fri 9:00am – 5:30pm

Sat CLOSED (see drive-thru hours)

Drive-Thru Hours

M-Th 8:00am – 5:00pm

Fri 8:00am – 5:30pm

Sat 8:00am – 12:00pm

ATM Location

First drive-thru lane

Night Drop Location

First drive-thru lane

Local: 330-364-8874

Toll Free: 877-763-2162

Fax: 330-343-7270

Jayne S.
The most efficient and knowledgeable people we have ever dealt with. Everything is made easy to understand and every process goes quickly and smoothly. I would rate them 100%. Everyone employed here is so nice. Wonderful people and a wonderful banking institution.
Mandi W.
Mackenzie was not only very helpful, but she was extremely knowledgeable. She was able to answer all of my questions while providing information and support for exactly what I needed. Mackenzie was a valuable asset in assisting me meet my needs. She did a great job being thorough while being friendly. Thank you for the amazing customer service skills while being professional and going above and beyond to ensure that my needs were being met! I highly recommend trusting your financial goals and wants to this institution!
Abby B.
Great customer service. Kayla in the loan department was extremely helpful, efficient and made the process seamless. 5 stars for sure!
Brooklyn C.
I have been a member of Dover Phila for a while now and I have to say that I have always had an amazing experience with them. Recently though one employee has stuck out to me and that is Penny. She has helped me with so much and I can’t recommend her enough when it comes to loans. She’s very informative, kind and helpful! 10/10 she’s the best!
Nancy S.
Hunter S. at DPFCU main branch is AWESOME!! Takes the time to explain things when needed and goes above and beyond to help as much as he can! Seems to know how to handle about every situation I've gone to him with. I must say that I've never had an issue with any of the personnel at this branch!
Brittany B.
Nicole at Dover Phila Federal Credit Union went above and beyond to help my husband and I pay off a debt that we owed to help us get in a better place financially. She was very nice, easy to work with and overall understanding of our situation. She made the process easy and convenient for us. I definitely recommend her to anyone, she was exceptional!
Paul G.
I strongly recommend using Dover Phila FCU for all your banking needs. I always call Becki Allen when I need a loan or I have a question. She is always quick to answer my call or she will get back to me promptly. She makes banking a pleasant and stress-free experience.
Lori W.
Melissa Henry went above and beyond today at your New Phila branch. She helped me & my husband open new IRA accounts and helped us with the paperwork to transfer our funds. We are truly grateful!!!
Teresa Y.
I recently used DPCU for a major transaction, and I had the pleasure of working with Lorrie Lautzenheiser. She was extremely knowledgeable, informative and looked out for my best interest. She is very thorough and can answer any questions you may have. I highly recommend DPCU and Lorrie to everyone considering their banking needs. Her outstanding personality shines and you won’t be disappointed. I was and am highly impressed.

New Philadelphia

617 West High Ave, New Philadelphia, OH 44663
119 Fillmore Ave, Dover, OH 44622 (mailing address)

You can apply for and close installment loans at this branch Monday – Friday. Saturday closings are done at our Main Office on Fillmore Avenue in Dover.

Office Hours

M-Th 9:00am – 5:00pm

Fri 9:00am – 5:30pm

Sat 9:00am – 12:00pm

Drive-Thru Hours

M-Th 8:00am – 5:00pm

Fri 8:00am – 5:30pm

Sat 8:00am – 12:00pm

ATM Location

First drive-thru lane

Night Drop Location

First drive-thru lane

Local: 330-364-8874

Toll Free: 877-763-2162

Fax: 330-343-7270

Brittany B.
Nicole at Dover Phila Federal Credit Union went above and beyond to help my husband and I pay off a debt that we owed to help us get in a better place financially. She was very nice, easy to work with and overall understanding of our situation. She made the process easy and convenient for us. I definitely recommend her to anyone, she was exceptional!
Lori W.
Melissa Henry went above and beyond today at your New Phila branch. She helped me & my husband open new IRA accounts and helped us with the paperwork to transfer our funds. We are truly grateful!!!
Teresa Y.
I recently used DPCU for a major transaction, and I had the pleasure of working with Lorrie Lautzenheiser. She was extremely knowledgeable, informative and looked out for my best interest. She is very thorough and can answer any questions you may have. I highly recommend DPCU and Lorrie to everyone considering their banking needs. Her outstanding personality shines and you won’t be disappointed. I was and am highly impressed.
Mandi W.
Mackenzie was not only very helpful, but she was extremely knowledgeable. She was able to answer all of my questions while providing information and support for exactly what I needed. Mackenzie was a valuable asset in assisting me meet my needs. She did a great job being thorough while being friendly. Thank you for the amazing customer service skills while being professional and going above and beyond to ensure that my needs were being met! I highly recommend trusting your financial goals and wants to this institution!
Paul G.
I strongly recommend using Dover Phila FCU for all your banking needs. I always call Becki Allen when I need a loan or I have a question. She is always quick to answer my call or she will get back to me promptly. She makes banking a pleasant and stress-free experience.
Brooklyn C.
I have been a member of Dover Phila for a while now and I have to say that I have always had an amazing experience with them. Recently though one employee has stuck out to me and that is Penny. She has helped me with so much and I can’t recommend her enough when it comes to loans. She’s very informative, kind and helpful! 10/10 she’s the best!
Abby B.
Great customer service. Kayla in the loan department was extremely helpful, efficient and made the process seamless. 5 stars for sure!
Jayne S.
The most efficient and knowledgeable people we have ever dealt with. Everything is made easy to understand and every process goes quickly and smoothly. I would rate them 100%. Everyone employed here is so nice. Wonderful people and a wonderful banking institution.
Nancy S.
Hunter S. at DPFCU main branch is AWESOME!! Takes the time to explain things when needed and goes above and beyond to help as much as he can! Seems to know how to handle about every situation I've gone to him with. I must say that I've never had an issue with any of the personnel at this branch!

Newcomerstown

5465 East State Road, Newcomerstown, OH 43832
119 Fillmore Ave, Dover, OH 44622 (mailing address)

You can apply for and close installment loans at this branch Monday – Friday. Saturday closings are done at our Main Office on Fillmore Avenue in Dover.

Office Hours

M-Th 9:00am – 5:00pm

Fri 9:00am – 5:30pm

Sat CLOSED (see drive-thru hours)

Drive-Thru Hours

M-Th 8:00am – 5:00pm

Fri 8:00am – 5:30pm

Sat 8:00am – 12:00pm

ATM Location

First drive-thru lane

Night Drop Location

First drive-thru lane

Local: 330-364-8874

Toll Free: 877-763-2162

Fax: 330-343-7270

Paul G.
I strongly recommend using Dover Phila FCU for all your banking needs. I always call Becki Allen when I need a loan or I have a question. She is always quick to answer my call or she will get back to me promptly. She makes banking a pleasant and stress-free experience.
Mandi W.
Mackenzie was not only very helpful, but she was extremely knowledgeable. She was able to answer all of my questions while providing information and support for exactly what I needed. Mackenzie was a valuable asset in assisting me meet my needs. She did a great job being thorough while being friendly. Thank you for the amazing customer service skills while being professional and going above and beyond to ensure that my needs were being met! I highly recommend trusting your financial goals and wants to this institution!
Jayne S.
The most efficient and knowledgeable people we have ever dealt with. Everything is made easy to understand and every process goes quickly and smoothly. I would rate them 100%. Everyone employed here is so nice. Wonderful people and a wonderful banking institution.
Nancy S.
Hunter S. at DPFCU main branch is AWESOME!! Takes the time to explain things when needed and goes above and beyond to help as much as he can! Seems to know how to handle about every situation I've gone to him with. I must say that I've never had an issue with any of the personnel at this branch!
Brittany B.
Nicole at Dover Phila Federal Credit Union went above and beyond to help my husband and I pay off a debt that we owed to help us get in a better place financially. She was very nice, easy to work with and overall understanding of our situation. She made the process easy and convenient for us. I definitely recommend her to anyone, she was exceptional!
Abby A.
Great customer service. Kayla in the loan department was extremely helpful, efficient and made the process seamless. 5 stars for sure!
Lori W.
Melissa Henry went above and beyond today at your New Phila branch. She helped me & my husband open new IRA accounts and helped us with the paperwork to transfer our funds. We are truly grateful!!!
Teresa Y.
I recently used DPCU for a major transaction, and I had the pleasure of working with Lorrie Lautzenheiser. She was extremely knowledgeable, informative and looked out for my best interest. She is very thorough and can answer any questions you may have. I highly recommend DPCU and Lorrie to everyone considering their banking needs. Her outstanding personality shines and you won’t be disappointed. I was and am highly impressed.
Brooklyn C.
I have been a member of Dover Phila for a while now and I have to say that I have always had an amazing experience with them. Recently though one employee has stuck out to me and that is Penny. She has helped me with so much and I can’t recommend her enough when it comes to loans. She’s very informative, kind and helpful! 10/10 she’s the best!

Uhrichsville

1656 Roanoke AveUhrichsville, OH 44683
119 Fillmore Ave, Dover, OH 44622 (mailing address)

You can apply for and close installment loans at this branch Monday – Friday. Saturday closings are done at our Main Office on Fillmore Avenue in Dover.

Office Hours

M-Th 9:00am – 5:00pm

Fri 9:00am – 5:30pm

Sat 9:00am – 12:00pm

Drive-Thru Hours

M-Th 8:00am – 5:00pm

Fri 8:00am – 5:30pm

Sat 8:00am – 12:00pm

ATM Location

First drive-thru lane

Night Drop Location

First drive-thru lane

Local: 330-364-8874

Toll Free: 877-763-2162

Fax: 330-343-7270

Brooklyn C.
I have been a member of Dover Phila for a while now and I have to say that I have always had an amazing experience with them. Recently though one employee has stuck out to me and that is Penny. She has helped me with so much and I can’t recommend her enough when it comes to loans. She’s very informative, kind and helpful! 10/10 she’s the best!
Jayne S.
The most efficient and knowledgeable people we have ever dealt with. Everything is made easy to understand and every process goes quickly and smoothly. I would rate them 100%. Everyone employed here is so nice. Wonderful people and a wonderful banking institution.
Nancy S.
Hunter S. at DPFCU main branch is AWESOME!! Takes the time to explain things when needed and goes above and beyond to help as much as he can! Seems to know how to handle about every situation I've gone to him with. I must say that I've never had an issue with any of the personnel at this branch!
Brittany B.
Nicole at Dover Phila Federal Credit Union went above and beyond to help my husband and I pay off a debt that we owed to help us get in a better place financially. She was very nice, easy to work with and overall understanding of our situation. She made the process easy and convenient for us. I definitely recommend her to anyone, she was exceptional!
Abby B.
Great customer service. Kayla in the loan department was extremely helpful, efficient and made the process seamless. 5 stars for sure!
Mandi W.
Mackenzie was not only very helpful, but she was extremely knowledgeable. She was able to answer all of my questions while providing information and support for exactly what I needed. Mackenzie was a valuable asset in assisting me meet my needs. She did a great job being thorough while being friendly. Thank you for the amazing customer service skills while being professional and going above and beyond to ensure that my needs were being met! I highly recommend trusting your financial goals and wants to this institution!
Paul G.
I strongly recommend using Dover Phila FCU for all your banking needs. I always call Becki Allen when I need a loan or I have a question. She is always quick to answer my call or she will get back to me promptly. She makes banking a pleasant and stress-free experience.
Lori W.
Melissa Henry went above and beyond today at your New Phila branch. She helped me & my husband open new IRA accounts and helped us with the paperwork to transfer our funds. We are truly grateful!!!
Teresa Y.
I recently used DPCU for a major transaction, and I had the pleasure of working with Lorrie Lautzenheiser. She was extremely knowledgeable, informative and looked out for my best interest. She is very thorough and can answer any questions you may have. I highly recommend DPCU and Lorrie to everyone considering their banking needs. Her outstanding personality shines and you won’t be disappointed. I was and am highly impressed.

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Branch Locations & Hours

Administrative Building

129 Fillmore Ave, Dover, OH 44622

Our Mortgage Department is located at this office and schedules appointments Monday – Friday. 

Office Hours

M-Th 9:00am – 5:00pm

Fri 9:00am – 5:30pm

Local: 330-364-8874

Toll Free: 877-763-2162

Accounting Fax: 888-343-8984

Mortgage Fax: 833-230-8731

Human Resource Fax: 833-219-7746

Main Office

119 Fillmore Ave, Dover, OH 44622

You can apply for and close installment loans at this branch Monday – Saturday. Closing installment loans on a Saturday can only be done at our Main Office.

Office Hours

M-Th 9:00am – 5:00pm

Fri 9:00am – 5:30pm

Sat 9:00am – 12:00pm

Drive-Thru Hours

M-Th 8:00am – 5:00pm

Fri 8:00am – 5:30pm

Sat 8:00am – 12:00pm

ATM Location

First drive-thru lane

Night Drop Location

First drive-thru lane

Local: 330-364-8874

Toll Free: 877-763-2162

Fax: 330-343-7270

Loan Fax: 330-364-0489

Nancy S.
Hunter S. at DPFCU main branch is AWESOME!! Takes the time to explain things when needed and goes above and beyond to help as much as he can! Seems to know how to handle about every situation I've gone to him with. I must say that I've never had an issue with any of the personnel at this branch!
Abby B.
Great customer service. Kayla in the loan department was extremely helpful, efficient and made the process seamless. 5 stars for sure!
Brooklyn C.
I have been a member of Dover Phila for a while now and I have to say that I have always had an amazing experience with them. Recently though one employee has stuck out to me and that is Penny. She has helped me with so much and I can’t recommend her enough when it comes to loans. She’s very informative, kind and helpful! 10/10 she’s the best!
Brittany B.
Nicole at Dover Phila Federal Credit Union went above and beyond to help my husband and I pay off a debt that we owed to help us get in a better place financially. She was very nice, easy to work with and overall understanding of our situation. She made the process easy and convenient for us. I definitely recommend her to anyone, she was exceptional!
Jayne S.
The most efficient and knowledgeable people we have ever dealt with. Everything is made easy to understand and every process goes quickly and smoothly. I would rate them 100%. Everyone employed here is so nice. Wonderful people and a wonderful banking institution.
Teresa Y.
I recently used DPCU for a major transaction, and I had the pleasure of working with Lorrie Lautzenheiser. She was extremely knowledgeable, informative and looked out for my best interest. She is very thorough and can answer any questions you may have. I highly recommend DPCU and Lorrie to everyone considering their banking needs. Her outstanding personality shines and you won’t be disappointed. I was and am highly impressed.
Lori W.
Melissa Henry went above and beyond today at your New Phila branch. She helped me & my husband open new IRA accounts and helped us with the paperwork to transfer our funds. We are truly grateful!!!
Paul G.
I strongly recommend using Dover Phila FCU for all your banking needs. I always call Becki Allen when I need a loan or I have a question. She is always quick to answer my call or she will get back to me promptly. She makes banking a pleasant and stress-free experience.
Mandi W.
Mackenzie was not only very helpful, but she was extremely knowledgeable. She was able to answer all of my questions while providing information and support for exactly what I needed. Mackenzie was a valuable asset in assisting me meet my needs. She did a great job being thorough while being friendly. Thank you for the amazing customer service skills while being professional and going above and beyond to ensure that my needs were being met! I highly recommend trusting your financial goals and wants to this institution!

North Dover

3038 N Wooster Ave, Dover, OH 44622
119 Fillmore Ave, Dover, OH 44622 (mailing address)

You can apply for and close installment loans at this branch Monday – Friday. Saturday closings are done at our Main Office on Fillmore Avenue in Dover.

Office Hours

M-Th 9:00am – 5:00pm

Fri 9:00am – 5:30pm

Sat CLOSED (see drive-thru hours)

Drive-Thru Hours

M-Th 8:00am – 5:00pm

Fri 8:00am – 5:30pm

Sat 8:00am – 12:00pm

ATM Location

First drive-thru lane

Night Drop Location

First drive-thru lane

Local: 330-364-8874

Toll Free: 877-763-2162

Fax: 330-343-7270

Jayne S.
The most efficient and knowledgeable people we have ever dealt with. Everything is made easy to understand and every process goes quickly and smoothly. I would rate them 100%. Everyone employed here is so nice. Wonderful people and a wonderful banking institution.
Mandi W.
Mackenzie was not only very helpful, but she was extremely knowledgeable. She was able to answer all of my questions while providing information and support for exactly what I needed. Mackenzie was a valuable asset in assisting me meet my needs. She did a great job being thorough while being friendly. Thank you for the amazing customer service skills while being professional and going above and beyond to ensure that my needs were being met! I highly recommend trusting your financial goals and wants to this institution!
Abby B.
Great customer service. Kayla in the loan department was extremely helpful, efficient and made the process seamless. 5 stars for sure!
Brooklyn C.
I have been a member of Dover Phila for a while now and I have to say that I have always had an amazing experience with them. Recently though one employee has stuck out to me and that is Penny. She has helped me with so much and I can’t recommend her enough when it comes to loans. She’s very informative, kind and helpful! 10/10 she’s the best!
Nancy S.
Hunter S. at DPFCU main branch is AWESOME!! Takes the time to explain things when needed and goes above and beyond to help as much as he can! Seems to know how to handle about every situation I've gone to him with. I must say that I've never had an issue with any of the personnel at this branch!
Brittany B.
Nicole at Dover Phila Federal Credit Union went above and beyond to help my husband and I pay off a debt that we owed to help us get in a better place financially. She was very nice, easy to work with and overall understanding of our situation. She made the process easy and convenient for us. I definitely recommend her to anyone, she was exceptional!
Paul G.
I strongly recommend using Dover Phila FCU for all your banking needs. I always call Becki Allen when I need a loan or I have a question. She is always quick to answer my call or she will get back to me promptly. She makes banking a pleasant and stress-free experience.
Lori W.
Melissa Henry went above and beyond today at your New Phila branch. She helped me & my husband open new IRA accounts and helped us with the paperwork to transfer our funds. We are truly grateful!!!
Teresa Y.
I recently used DPCU for a major transaction, and I had the pleasure of working with Lorrie Lautzenheiser. She was extremely knowledgeable, informative and looked out for my best interest. She is very thorough and can answer any questions you may have. I highly recommend DPCU and Lorrie to everyone considering their banking needs. Her outstanding personality shines and you won’t be disappointed. I was and am highly impressed.

New Philadelphia

617 West High Ave, New Philadelphia, OH 44663
119 Fillmore Ave, Dover, OH 44622 (mailing address)

You can apply for and close installment loans at this branch Monday – Friday. Saturday closings are done at our Main Office on Fillmore Avenue in Dover.

Office Hours

M-Th 9:00am – 5:00pm

Fri 9:00am – 5:30pm

Sat 9:00am – 12:00pm

Drive-Thru Hours

M-Th 8:00am – 5:00pm

Fri 8:00am – 5:30pm

Sat 8:00am – 12:00pm

ATM Location

First drive-thru lane

Night Drop Location

First drive-thru lane

Local: 330-364-8874

Toll Free: 877-763-2162

Fax: 330-343-7270

Brittany B.
Nicole at Dover Phila Federal Credit Union went above and beyond to help my husband and I pay off a debt that we owed to help us get in a better place financially. She was very nice, easy to work with and overall understanding of our situation. She made the process easy and convenient for us. I definitely recommend her to anyone, she was exceptional!
Lori W.
Melissa Henry went above and beyond today at your New Phila branch. She helped me & my husband open new IRA accounts and helped us with the paperwork to transfer our funds. We are truly grateful!!!
Teresa Y.
I recently used DPCU for a major transaction, and I had the pleasure of working with Lorrie Lautzenheiser. She was extremely knowledgeable, informative and looked out for my best interest. She is very thorough and can answer any questions you may have. I highly recommend DPCU and Lorrie to everyone considering their banking needs. Her outstanding personality shines and you won’t be disappointed. I was and am highly impressed.
Mandi W.
Mackenzie was not only very helpful, but she was extremely knowledgeable. She was able to answer all of my questions while providing information and support for exactly what I needed. Mackenzie was a valuable asset in assisting me meet my needs. She did a great job being thorough while being friendly. Thank you for the amazing customer service skills while being professional and going above and beyond to ensure that my needs were being met! I highly recommend trusting your financial goals and wants to this institution!
Paul G.
I strongly recommend using Dover Phila FCU for all your banking needs. I always call Becki Allen when I need a loan or I have a question. She is always quick to answer my call or she will get back to me promptly. She makes banking a pleasant and stress-free experience.
Brooklyn C.
I have been a member of Dover Phila for a while now and I have to say that I have always had an amazing experience with them. Recently though one employee has stuck out to me and that is Penny. She has helped me with so much and I can’t recommend her enough when it comes to loans. She’s very informative, kind and helpful! 10/10 she’s the best!
Abby B.
Great customer service. Kayla in the loan department was extremely helpful, efficient and made the process seamless. 5 stars for sure!
Jayne S.
The most efficient and knowledgeable people we have ever dealt with. Everything is made easy to understand and every process goes quickly and smoothly. I would rate them 100%. Everyone employed here is so nice. Wonderful people and a wonderful banking institution.
Nancy S.
Hunter S. at DPFCU main branch is AWESOME!! Takes the time to explain things when needed and goes above and beyond to help as much as he can! Seems to know how to handle about every situation I've gone to him with. I must say that I've never had an issue with any of the personnel at this branch!

Newcomerstown

5465 East State Road, Newcomerstown, OH 43832
119 Fillmore Ave, Dover, OH 44622 (mailing address)

You can apply for and close installment loans at this branch Monday – Friday. Saturday closings are done at our Main Office on Fillmore Avenue in Dover.

Office Hours

M-Th 9:00am – 5:00pm

Fri 9:00am – 5:30pm

Sat CLOSED (see drive-thru hours)

Drive-Thru Hours

M-Th 8:00am – 5:00pm

Fri 8:00am – 5:30pm

Sat 8:00am – 12:00pm

ATM Location

First drive-thru lane

Night Drop Location

First drive-thru lane

Local: 330-364-8874

Toll Free: 877-763-2162

Fax: 330-343-7270

Paul G.
I strongly recommend using Dover Phila FCU for all your banking needs. I always call Becki Allen when I need a loan or I have a question. She is always quick to answer my call or she will get back to me promptly. She makes banking a pleasant and stress-free experience.
Mandi W.
Mackenzie was not only very helpful, but she was extremely knowledgeable. She was able to answer all of my questions while providing information and support for exactly what I needed. Mackenzie was a valuable asset in assisting me meet my needs. She did a great job being thorough while being friendly. Thank you for the amazing customer service skills while being professional and going above and beyond to ensure that my needs were being met! I highly recommend trusting your financial goals and wants to this institution!
Jayne S.
The most efficient and knowledgeable people we have ever dealt with. Everything is made easy to understand and every process goes quickly and smoothly. I would rate them 100%. Everyone employed here is so nice. Wonderful people and a wonderful banking institution.
Nancy S.
Hunter S. at DPFCU main branch is AWESOME!! Takes the time to explain things when needed and goes above and beyond to help as much as he can! Seems to know how to handle about every situation I've gone to him with. I must say that I've never had an issue with any of the personnel at this branch!
Brittany B.
Nicole at Dover Phila Federal Credit Union went above and beyond to help my husband and I pay off a debt that we owed to help us get in a better place financially. She was very nice, easy to work with and overall understanding of our situation. She made the process easy and convenient for us. I definitely recommend her to anyone, she was exceptional!
Abby A.
Great customer service. Kayla in the loan department was extremely helpful, efficient and made the process seamless. 5 stars for sure!
Lori W.
Melissa Henry went above and beyond today at your New Phila branch. She helped me & my husband open new IRA accounts and helped us with the paperwork to transfer our funds. We are truly grateful!!!
Teresa Y.
I recently used DPCU for a major transaction, and I had the pleasure of working with Lorrie Lautzenheiser. She was extremely knowledgeable, informative and looked out for my best interest. She is very thorough and can answer any questions you may have. I highly recommend DPCU and Lorrie to everyone considering their banking needs. Her outstanding personality shines and you won’t be disappointed. I was and am highly impressed.
Brooklyn C.
I have been a member of Dover Phila for a while now and I have to say that I have always had an amazing experience with them. Recently though one employee has stuck out to me and that is Penny. She has helped me with so much and I can’t recommend her enough when it comes to loans. She’s very informative, kind and helpful! 10/10 she’s the best!

Uhrichsville

1656 Roanoke AveUhrichsville, OH 44683
119 Fillmore Ave, Dover, OH 44622 (mailing address)

You can apply for and close installment loans at this branch Monday – Friday. Saturday closings are done at our Main Office on Fillmore Avenue in Dover.

Office Hours

M-Th 9:00am – 5:00pm

Fri 9:00am – 5:30pm

Sat 9:00am – 12:00pm

Drive-Thru Hours

M-Th 8:00am – 5:00pm

Fri 8:00am – 5:30pm

Sat 8:00am – 12:00pm

ATM Location

First drive-thru lane

Night Drop Location

First drive-thru lane

Local: 330-364-8874

Toll Free: 877-763-2162

Fax: 330-343-7270

Brooklyn C.
I have been a member of Dover Phila for a while now and I have to say that I have always had an amazing experience with them. Recently though one employee has stuck out to me and that is Penny. She has helped me with so much and I can’t recommend her enough when it comes to loans. She’s very informative, kind and helpful! 10/10 she’s the best!
Jayne S.
The most efficient and knowledgeable people we have ever dealt with. Everything is made easy to understand and every process goes quickly and smoothly. I would rate them 100%. Everyone employed here is so nice. Wonderful people and a wonderful banking institution.
Nancy S.
Hunter S. at DPFCU main branch is AWESOME!! Takes the time to explain things when needed and goes above and beyond to help as much as he can! Seems to know how to handle about every situation I've gone to him with. I must say that I've never had an issue with any of the personnel at this branch!
Brittany B.
Nicole at Dover Phila Federal Credit Union went above and beyond to help my husband and I pay off a debt that we owed to help us get in a better place financially. She was very nice, easy to work with and overall understanding of our situation. She made the process easy and convenient for us. I definitely recommend her to anyone, she was exceptional!
Abby B.
Great customer service. Kayla in the loan department was extremely helpful, efficient and made the process seamless. 5 stars for sure!
Mandi W.
Mackenzie was not only very helpful, but she was extremely knowledgeable. She was able to answer all of my questions while providing information and support for exactly what I needed. Mackenzie was a valuable asset in assisting me meet my needs. She did a great job being thorough while being friendly. Thank you for the amazing customer service skills while being professional and going above and beyond to ensure that my needs were being met! I highly recommend trusting your financial goals and wants to this institution!
Paul G.
I strongly recommend using Dover Phila FCU for all your banking needs. I always call Becki Allen when I need a loan or I have a question. She is always quick to answer my call or she will get back to me promptly. She makes banking a pleasant and stress-free experience.
Lori W.
Melissa Henry went above and beyond today at your New Phila branch. She helped me & my husband open new IRA accounts and helped us with the paperwork to transfer our funds. We are truly grateful!!!
Teresa Y.
I recently used DPCU for a major transaction, and I had the pleasure of working with Lorrie Lautzenheiser. She was extremely knowledgeable, informative and looked out for my best interest. She is very thorough and can answer any questions you may have. I highly recommend DPCU and Lorrie to everyone considering their banking needs. Her outstanding personality shines and you won’t be disappointed. I was and am highly impressed.

ATM Locations

Surcharge-free options to access your money, almost anywhere.

DoverPhila Branch ATM Options

We offer ATMs at all five of our full-service branches for your convenience. To find the nearest ATM, simply download the DoverPhila mobile banking app from your preferred app store.

CO-OP ATM Network Options

Enjoy surcharge-free* access to your funds at over 30,000 ATMs nationwide and 117 international locations—more than most traditional bank customers. Our expansive CO-OP ATM network makes withdrawing cash easy, flexible, and hassle-free wherever you go.

You can find a nearby CO-OP ATM by:

  • Texting your current zip code to 91989,
  • Calling 888-748-3266 to find a location by phone,
  • Or by using the location feature in the DoverPhila mobile banking app.
Shared CO-OP ATM logo
*Surcharge-free transactions are available for DoverPhila Federal Credit Union debit card holders at participating ATMs.

Alliance One & MoneyPass ATM Options

DoverPhila is a member of the Alliance One and MoneyPass networks, which means you can access your money at more than 5,000 surcharge-free ATMs nationwide. However, you will receive a fee** for using an ATM not owned by DoverPhila. Just look for the Alliance One or MoneyPass logos – or click one of the buttons to find an ATM location.

**Fee – a charge from DoverPhila for processing a transaction from another financial institution’s ATM.

Shared Branching

Opt-in to Shared Branching!

Perform transactions and access account information at over 5,000 Shared Branching locations.

As a member of DoverPhila Federal Credit Union, you get local service nationwide with Shared Branching. Your DoverPhila membership gives you access to a national network of thousands of branches from coast to coast in the credit union community. 

To use this service, members must opt-in.

This can be done by calling or texting 330-364-8874 or by stopping at any DoverPhila location.

Once you opt-in to this service, you can find a nearby Shared Branching location by:

  • Texting your current zip code to 91989,
  • Calling 888-748-3266 to find a location by phone,
  • Or by using the location feature in the DoverPhila mobile banking app.

New IDCheck Requirement for Out-of-State Shared Branching

To enhance security and protect against fraud, a IDCheck verification process is required for Shared Branching transactions using an out-of-state ID.

What You Need to Do:

Before visiting a participating out-of-state Shared Branching location, preload your state-issued driver’s license into the IDCheck app at www.verify.coop.org. If you didn’t set it up in advance, simply scan the provided QR code upon arrival and follow these steps:

  1. Type in the name of your credit union.
  2. Enter your member number and the last four digits of your Social Security number.
  3. Agree to the Terms & Consent.
  4. Upload photos of your government-issued ID (front and back).
  5. Take a selfie for verification.
  6. Receive a one-time verification code (valid for 20 minutes).
  7. Provide the code to the teller to complete your transaction.
  8. Complete your transaction as usual.
Zelle® requires Shared Branching access. Be sure to opt-in to Shared Branching to send and receive money with Zelle®.

Tap-Pay Debit Card

Fast. Easy. Secure.

MasterCard® Debit Card

Our free MasterCard® debit card allows you to skip the cash, ditch the checks, and quickly access your funds from almost anywhere in the world 24 hours a day, 7 days a week. A DoverPhila debit card adds convenience to your banking relationship, so you can support small businesses, make purchases online, and pay your monthly bills.

DoverPhila Debit Card

Features:

Attention: We may make an exception to temporarily raise the limit for a one-time purchase Monday-Friday. However, we will not raise limits on or for the weekend because of potential fraud.

Lost or Stolen MasterCard® Debit Card

  • Call Normal Business Hours: 330-364-8874
  • Text the Card Services Department (Normal Business Hours): 330-365-4350
  • Call After Hours: 1-833-337-6075

Damaged Debit Card

Request a replacement through our Card Services Department by calling or texting DoverPhila at 330-364-8874.

Image Mastercard logo
Image Alliance One logo
Image MoneyPass logo

Travel Notice Form

Thank you for alerting us of your travel. Submit a Travel Notice by completing the form below, giving us a call during business hours at 330-364-8874, or by using the Debit Card Controls feature in our mobile banking app (available 24/7).  DoverPhila will update your records to minimize your inconvenience. However, to mitigate the risks of potential fraud, you may still receive calls and/or alerts if there are any questions regarding your transactions.

Please allow two (2) business days for your travel notice to take effect on your account.

Personal Access Line (PAL)

Your financial peace of mind is just a phone call away.

Stay informed about your balances, transactions, and more, with our secure and convenient Personal Access Line. Simply dial 330-649-3303 using a touch-tone phone and access your financial details with ease. 

PAL answers with a greeting and reminds you to enter both dollars and cents for all money transactions.

Features:

Image of DP Owl using the Personal Assistance Line (PAL).
A SIMPLE $5 DEPOSIT IS ALL IT TAKES.
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