The Credit Union Difference Part 2: What’s in a Membership?

As a member of DoverPhila Federal Credit Union, you are uniquely positioned to manage your finances and watch your money grow on the best possible terms. Like the member of an elite club, you are entitled to exclusive privileges and individualized service, courtesy of your credit union. Let’s take a quick look at some of the benefits you can enjoy as a member of DoverPhila. 

Highly personalized service 
Credit unions are well known for the highly personalized and attentive service they provide to members. A 2017 American Customer Satisfaction Index Finance and Insurance Report found that members rate credit unions with better service than banks, scoring an average of 82 out of 100. It’s part of what makes credit unions unique. 

When you step through the door of DoverPhila Federal Credit Union, you know you’ll always be welcomed by familiar faces, warm smiles and friendly greetings. There are no aloof tellers who don’t know you or your financial situation—just our helpful service representatives who treat you like family. No matter your age or stage, our staff is happy to guide you through any monetary challenge and assist you in reaching your financial goals. 

At the credit union, our outstanding member service means we’re personally invested in your financial well-being and only want to see your success. To that end, we’ll grant you a loan quicker than most big banks. We also partner with area organizations to host financial literacy programs for our members and the larger community throughout the year, enabling you to broaden your money knowledge and to learn how to make smarter financial choices. 

Increased value for your money 
As a not-for-profit cooperative, your credit union is proud to provide savings to you in the form of low or no account fees, better loan terms, and higher dividend payments on your savings. 

According to a report by the Credit Union National Association (CUNA) that studied credit unions in New York from March of 2017 through March of 2018, credit unions provided average financial benefits that were equivalent to $85 per member and $178 per household. Another 2018 study performed by Bankrate found that 84 percent of the nation’s 50 largest credit unions offered their members checking accounts with no monthly maintenance fee – something members also receive at DoverPhila.

Your credit union doesn’t have to answer to outside investors. This enables us to be more attuned to your needs without worrying about increasing our own worth. Our not-for-profit status frees us to offer you optimal terms on share certificates, savings accounts, and more. It’s more money in your pocket just for being a member of DoverPhila Federal Credit Union.

A voice in how the credit union operates
As mentioned, your credit union does not need to answer to stockholders. Instead, DoverPhila is member-owned, operating with only your best interests in mind. 

As a full-fledged member of DoverPhila Federal Credit Union, you have a voice in how your credit union runs. You are invited to cast your ballot in our annual elections in which we vote on a volunteer board of directors. The board is then charged with oversight of the credit union and forming all official decisions regarding the way the credit union operates. Our board is comprised of members of the credit union, just like you. This means the decisions they make will always be advantageous to our membership and to the general community instead of trying to pander to outside stockholders. We’re all about doing what’s best for our members. 

A chance to give back to the community
We’re strong believers in giving back to the community. We support many community initiatives and organizations, and we are committed to making decisions that benefit the entire community. When you choose DoverPhila, you’re choosing to give back to the community, too. 

As a member of the credit union, you are entitled to enjoy all of these benefits and so much more. Whatever your particular needs are, we’re here to help you manage your finances every step of the way. Call, click, or stop by DoverPhila Federal Credit Union today to learn how to make your membership work for you in the best way possible.