Common Scams to Watch for After the Holidays

The mad holiday rush may be over, but scammers aren’t slowing down. The post-holiday weeks bring an increase in scams that, unfortunately, are quite believable during this time of year. Don’t be the victim of a post-holiday scam!

Read on to learn about the common ways fraudsters seek to dupe consumers after the holidays:

Gift-picking. You may be targeted by thieves who are looking for a good picking if you’re the recipient of an expensive gift. Protect yourself by keeping your gift under wraps. Dismantle all packaging representing your gift. Discard it in a covered trash or recycling bin instead of leaving it at the curb. 

Charity scams. Be wary when giving to charity this time of year. Don’t donate to any organization without first checking it out on a vetting website like CharityNavigator.com. If you have a favorite cause, contact them yourself instead of clicking on an ad that appears to represent them. 

Under priced gifts for sale. Be suspicious of private sellers offering gift items at crazy-low prices; they are likely to be scams. Proceed with caution if a sale item appears legit. Don’t rely on just email communication. Instead, get the seller’s phone number and street address. If possible, ask for references and pictures of the item. Arrange to meet the seller in a well-lit, populated area if everything checks out. Finally, never wire money online—let the cash and item change hands at the same time. 

Belated holiday e-cards. Too often, e-cards are ridden with malware. The e-card may bear the name of your friend, but scammers can easily pick names off the internet. All authentic e-cards include a confirmation code for you to copy and paste at the issuing website. 

Post-holiday ‘sales.’ Your social media platforms may be exploding with ads offering deeply discounted prices at your favorite stores. While some of these ads may be legit, lots are scams. Here’s how to spot the fake ads: 

  • The URL is off by one letter. Check each landing page as you make a purchase.

  • The site is not secure. Look for the “s” after the “http.”

  • The words “deals” or “discounts” are part of the URL. Authentic retailers rarely create new websites just to sell sale items.

  • Look for the seller’s genuine store logo on every landing page.

Post-holiday scams are everywhere, but by knowing how to spot a scam places you one step ahead of the criminals. Stay alert and stay safe by using the credit union’s mobile products that can protect you from fraud. Call 330-364-8874 or stop by your closest DoverPhila Federal Credit Union location for more information.

How to Stay Safe with the Wallet of the Future

Apple Pay, Samsung Pay and other mobile wallets are revolutionizing the checkout experience by blending two developments in payment infrastructure to save you time: near-field communication (NFC) and token encryption.

Approximately one-third of all payment terminals nationwide have been updated to accept Apple Pay. It works on phones equipped with the necessary NFC equipment. If you have an iPhone as recent as an iPhone 6 or newer, you can use the preinstalled Passport app. There are simple, on-screen instructions for adding a debit or credit card. You can even add your DoverPhila Federal Credit Union card!

Samsung Pay is structured similarly and will work on select Samsung Android devices. However, Samsung has incorporated magnetic secure transmission (MST) technology, too. Hold a phone against a payment terminal and it emits a signal that simulates the magnetic strip on a debit or credit card. In terms of convenience, this means you can use Samsung Pay on almost any payment terminal. The only situation where Samsung Pay won’t work is when you need to insert your card into a slot.

Mobile wallets transfer money from customer to vendor via tokenization – the use of a non-secure piece of data to stand in place of a secure one. 

When you make a payment with one of these services, the app creates a token – a random series of numbers – corresponding to your account, along with a one-time security key. It transmits that data to the payment terminal, which sends that token to the “token vault,” a secure database linking these tokens to actual accounts.

If the security key is correct, the token vault transmits a charge directly to the linked cards and returns a verification of funds to the payment terminal. Since the token vault is hosted at the payment processor, the point-of-sale terminal never sees your card information. 

In an ordinary payment, the terminal reads your card information and then transmits it to the payment processor, which then transmits it to your financial institution. This means your information is stored in three different places. 

With tokenization, though, your information is seen only by the payment processor and your financial institution. That’s fewer points of vulnerability for your data. This also means that Apple and Samsung have no idea what purchases you’re making. For fans of internet privacy, this is heartening news.

There are other layers of security involved in these services, too. To use Apple Pay, you’ll need to use TouchID, FaceID or input your PIN. For Samsung Pay, you’ll have to authenticate your fingerprint, input a PIN or confirm an iris scan.

Whether you’re an Apple fan or a Samsung supporter, mobile wallets are an efficient, secure way to pay. As a valued card member of the credit union, you can make mobile payments with a compatible Apple, Android, Windows or Samsung phone, tablet or watch, without ever handing over your card. This service is available for both debit and credit card users. Click here for more information regarding this feature.

Enhance Your Online Experience

Imagine that you’re on vacation in the Florida Keys and you come across the most angelic speed boat. It’s the boat you have been searching years for and it’s at an impeccable price. But of course, you’re on vacation – hundreds of miles away from your credit union. What do you do? Eric Peters, a member of DoverPhila Federal Credit Union, found himself in a similar situation a few weeks ago. His solution was simple – eDocuments.

eDocuments is the perfect banking solution for people on the go. It provides a secure and convenient way to digitally view and store newsletters, financial notices, tax documents, and other financial information without the paper clutter. You can even sign and submit loan documents* – just like Eric Peters did. 

Benefits of eDocuments

  • Environmentally friendly
  • No more sensitive account information routed through the mail
  • View new and old financial documents anytime, anywhere through On Line-On Time Home Banking®
  • Immediate availability – there’s no waiting on mail
  • Available for FREE to our members

Stop worrying about financial notices getting lost in the mail or falling into the wrong hands, and sign up for eDocuments. It’s quick, convenient, and perfect for people on the go.

To register, you just need to sign up for On Line-On Time® Home Banking – it’s that easy! So what are you waiting for? Enhance your online, DoverPhila experience today!

*Documents needing a signature cannot be viewed through DoverPhila’s mobile banking app.