DoverPhila Wins Times-Reporter 2017 Readers’ Choice Awards

DoverPhila Federal Credit Union is pleased to announce that it has won first place in the Best Bank, Best Mortgage Lender, Best Financial Services, and Best Financial Institution categories for the Times-Reporter 2017 Readers’ Choice Awards.

There roughly 3,000 registered voters and over 170,000 total votes during the Readers’ Choice Awards’ voting process. DoverPhila Federal Credit Union would like to thank everyone who voted in these categories.

“We are truly grateful and excited to be a part of the Times-Reporter Readers’ Choice Awards. There are some excellent financial institutions serving this area so receiving the titles of Best Bank, Best Financial Institution, Best Mortgage Lender, and Best Financial Services of 2017 means a lot to us,” said Jack Dooling, Chief Executive Officer and President of DoverPhila Federal Credit Union.  “This credit union was formed over 60 years ago and our mission has always been to build community while providing the best financial services and products to our members. Knowing that our members believe that we are doing exactly that, gives us a sense of pride in the work we do.”

The annual Readers' Choice Awards celebrates the best businesses, organizations, people, and more through votes of area residents. The awards are put on by The Times-Reporter, a GateHouse Media Inc. publication that is published daily in New Philadelphia, Ohio. For more information, visit www.timesreporter.com.

DoverPhila has been proudly serving the financial needs of members who live, work, and attend church or school in Tuscarawas County since 1953. It has offices in Dover, New Philadelphia, Newcomerstown, and Uhrichsville.

Do You Know the Credit Union Difference?

Credit unions help consumers reach their financial dreams through its people helping people philosophy. Respondents in a 2017 Consumer Survey don by the Ohio Credit Union League were asked what they found to be the most significant difference between credit unions and other financial institutions. Here were the results:

  • 35% of respondents: lower interest rates on loans
  • 34% of respondents: fewer and lower fees compared to other financial institutions
  • 24% of respondents: credit unions are member-owned, with profits going back to benefit members

Credit unions are known for their service-centric model, and 90 percent of the respondents to the League’s survey rated the service they received from credit unions as “outstanding.” The American Customer Satisfaction Index consistently shows credit unions deliver excellent service to members. The most recent report, on its 100-point scale, ACSI said credit unions received an overall score of 82, up from 81 the previous year.

The World Council of Credit Unions data indicates there are 231.2 million credit union members worldwide who belong to 68,880 credit unions in 109 countries. According to the Credit Union National Association there were 110.6 million members of 5,812 credit unions in the United States as of June 2017.

In Ohio, the state’s 284 credit unions serve 2.9 million members. According to a CUNA’s Member Benefits Index, by choosing a credit union as their financial institution, those members received more than $206 million in direct financial benefits in the past year.

Credit unions serve a common field of membership based on characteristics such as a geographical area, employee groups, or membership in an organization. Every resident of Ohio is eligible to join a credit union, and deposits are protected by the federal government’s National Credit Union Administration insurance or the private American Share Insurance. So, if you’re trying to decide on a financial institution, keep the following in mind:

  • Do your research: Online reviews, consumer surveys, and regulatory agency reports are all good resources to find out how financial institutions treat consumers and how business is conducted. The FDIC (banks) and NCUA (credit unions) each have searchable databases on the size, financial health, and insurance status of the financial institutions they regulate
  • Compare your needs with their strengths: If you primarily conduct your financial transactions online, then you will want an institution that offers online or mobile banking. If ATM fees are an issue, then look for surcharge-free networks or institutions that reimburse you for fees. If you need advice on planning for the future, choose an institution with a strong financial wellness program. If you need a car loan or a mortgage, look for the lowest interest rates on loans
  • Choose to be involved: If you have an account with a credit union, you are both a member and an owner. This process guarantees you a voice and ensures that your credit union is looking out for your best financial interests and not that of a small group of stockholders.

Whether you are looking for your first loan, would like to start a small business, or just want to get rid of debt, a credit union can help. They offer many of the same services as other financial institutions, but are not-for-profit. They treat you like a person, not a dollar sign.

Your Life Goals, Are Our Life Goals

If there’s ever a time that "millennials" need cooperatives, it's now. 

The last ten years have been quite transformational for this generation of young adults. Younger millennials just graduating college likely saw their parents lose jobs, benefits, and pensions while bank executives lost nothing. According to a study by Filene Research Institute, millennials make about as much (rather, as little) as previous generations, but factor in the average student loan debt of $27,000 and that take home pay is quickly eaten up. 

Despite that, millennials are principled and they maintain an optimistic outlook about their financial future with life goals and financial goals are entwined. If you are looking to firm up yours, a credit union – which is a not-for-profit financial cooperative that offers the same services as a bank – is a smarter choice. 

Here are some ways DoverPhila Federal Credit Union can help you achieve your life goals. 

If you value open membership without boundaries, DoverPhila is for you. 
When you opened your first bank account, did you have to deposit some ridiculous amount of money or risk getting hit with a $5 monthly fee? At the credit union, you only have to deposit a minimum of $5. That money is a "share" in the company instead of money that is invested in high-risk securities. Anyone who works, worships, or attends school in Tuscarawas County is eligible for membership. Once you become a member, we gladly extend our credit union membership perks to any member of your immediate family.

If you value cooperation instead of competition, a credit union is for you.
Why should you have to suffer because your bank does not have ATMs everywhere? A $4 fee here and there really adds up. You should not have to spend $24 to withdraw $20 – that’s a rip-off! Instead, grab your smart phone, download the Co-Op ATM app, and find a free ATM or shared branch to conduct your business. As everyone knows, life is a little better when you work together instead of making everything a competition. 

If you value education, training and information, a credit union is DEFINITELY for you.
We exist for the financial benefit of our members and to provide a level of service that meets our members’ financial needs. At DoverPhila Federal Credit Union, our members receive valuable services the moment they need them and more!

A credit union can help you affect change in your community and life. Whether it is an auto loan, a mortgage, a personal loan, or a credit card, credit unions are simply a smarter choice. Experience the DoverPhila difference today by stopping by any of our five locations.

DoverPhila Continues to Give Back While Enhancing Products and Services

As another successful year comes to an end, DoverPhila Federal Credit Union continues to strive in the financial industry. This is apparent through its ability to give back to its members while also building community.

DoverPhila was able to give back $1.1 million to its members in the form of bonus dividends and interest rebates. It also continued its “people helping people” mindset through numerous sponsorships that included Union Hospital’s Run for Home half-marathon, United Way of Tuscarawas County’s Color Us United 2k and Rock ‘n Run 5k, East Central Ohio ESC’s Family Reading Festival, and Tuscarawas County Public Library Bookin’ It 5k Walk/Run. The credit union also donated to area organizations and community projects such as Friends of the Homeless of Tuscarawas County, Rainbow Connection, Tuscarawas Clinic for the Working Uninsured, Leader’s Edge Anti-Virus Youth Character Education program, New Philadelphia Rotary Club’s enhancement project for the pond at Tuscora Park, Trinity Hospital Twin City’s cardiac unit expansion, and many more.

Along with giving back to its members and community, DoverPhila also executed new services such as the EMV “chip” card through Elan Financial Services, mobile purchasing, mechanical breakdown insurance from Vision Warranty Corporation, and email marketing communications.

As 2017 begins, some key objectives for the year are to continue to improve both online and in-house lending processes, to expand mobile services, and to enhance member communications all while maintaining the safety and soundness of the credit union. 

DoverPhila Federal Credit Union is excited to welcome 2017 as it continues to serve and meet the needs of its members while building community.