Credit Unions are Rated as Top Financial Institutions in Customer Experience Ratings***
Invest in Financial Education
We value educating members on which financial option is best for their situation rather than what would better us as a financial institution.
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“Absolutely love this bank! …Opening an account is a breeze with professional advice of the appropriate accounts needed. Honesty in car loans as to what’s worth doing and payment plans, etc. I’ve passed on several cars just because they advised me against the deal and were looking out for my best interests. ”
Better Rates and Lower Fees
We are a not-for-profit, member-driven financial institution that returns earnings to our members – not stockholders – in the form of lower loan rates, higher savings rates, and contributions to offset fees making auto loans affordable
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“…they treat you like a friend, not like another number. Their rates are good and they are straight forward with no hidden fees!!”
Flexible Terms
We are willing to work with members through unexpected (or unforeseen) circumstances to benefit them and their families.
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“…I had a car payment at JD Byrider for $305 and you guys lowered my payment [to] $183 per month. My hours at work were cut from 35 [to] 29 and this was a gift from God.”
People Helping People
We focus on building a better future for our members and community. We treat our members as family, not customers.
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“When we moved out of state 6 years ago, you would never know we were miles away. The customer service cannot be surpassed. We feel confident that our money is in good hands with the professional and accommodating staff at DoverPhila FCU.”
Need more convincing?
Click here to read Eric Peters’ personal experience of getting a loan through DoverPhila Federal Credit Union while on vacation in the Florida Keys.
